My sister and I visited this hotel in October 2013, as a member of a coach party.
We found the management/reception staff to be unwelcoming and as a member of a coach party we were made to feel like second class citizens. There was no option on time of dinner, it had to be at 7pm and our table in the dinning room was at the back where it was hot and airless - no sign of ceiling fans or air conditioning. Tables near the windows were reserved for 'private' guests and could not be allocated to us. Our 'room with a nice view' was situated over the kitchens overlooking the delivery yard where vans started unloading before 6am. The hotel's computer system was unable to produce bills for table wine and newspapers before 9pm on the last evening of our stay, not at all helpful when forty or more people had to pay their bills and we had an early departure the next morning. The one saving grace was the quality of the food and the dinning room waiting staff, these were both good.
Perhaps this hotel would be suitable if you were visiting as an independent traveller but not if you are a member of a coach party. So different from experiences of other hotels frequented by the same coach company.
- Official Description (provided by the hotel):
- This magnificent Regency hotel enjoys an unrivaled position at the centre of Sidmouth’s elegant Esplanade, overlooking the sea and adjacent to the picturesque town centre. Owned and personally run by the Hook family, resident proprietors for three generations, the hotel has a long standing reputation for hospitality and service. The property, having undergone expensive though careful refurbishment, is beautifully appointed with all amenities, excellent facilities and a stunning new spa. ... more less
- Reservation Options:
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- Also Known As:
- Royal York And Faulkner Hotel
- Royal York & Faulkner Hotel Sidmouth, Devon