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“Cream tea with champagne.”

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Royal York & Faulkner Hotel
Ranked #5 of 13 Hotels in Sidmouth
Certificate of Excellence
Willand, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Cream tea with champagne.”
3 of 5 bubbles Reviewed 22 February 2014

Cold scones! Jam and cream served in the same dish. Such a shame. Lovely setting-spoiled by not knowing how to serve a cream tea. I've never been served cold scones before-certainly not what was expected from a good quality hotel.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Justroo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ryfadmin, Owner at Royal York & Faulkner Hotel, responded to this review, 11 March 2014
We were sorry to read that your cream tea was disappointing and apologise that the scones were served cold. We hope that you otherwise enjoyed your visit to the Hydra-Spa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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394 reviews from our community

Traveller rating
    220
    122
    31
    14
    7
See reviews for
65
184
32
7
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (189)
Date | Rating
  • English first
  • Any
English first
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 16 February 2014 via mobile

Brilliant service, fab food and wonderful stay!! We were very surprised this hotel wasn't a 3-4 star. We stayed during miserable weather but that didn't dampen the weekend at this lovely hotel. Cafe blinis lunch was absolutely outstanding and not to be missed

Stayed February 2014, travelled as a couple
Helpful?
2 Thank Jelabr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ryfadmin, Owner at Royal York & Faulkner Hotel, responded to this review, 11 March 2014
Thank you so much for the review. Try as we might, we’ve had no luck in arranging the weather! We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 January 2014

We spent 3 nights at the Royal York and Faulkner hotel. which was very enjoyable. The staff were all very helpful and the food was good. New Years Eves gala dinner was excellent as was the following entertainment and dancing. At midnight a piper appeared to play Auld Lang Syne.
The bedroom was very comfortable and nicely furbished and overall we were very satisfied.
We shall certainly be thinking of returning there again for next New Year.

Room Tip: Higher floors have less noise
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 3378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ryfadmin, Owner at Royal York & Faulkner Hotel, responded to this review, 11 March 2014
Delighted to hear that you enjoyed your stay with us over New Year. We’d be very pleased to welcome you back for this year’s festivities.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northants
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 11 December 2013

We made our first visit to the Hotel for a Tinsel and Turkey weekend as part of a coach party. The Hotel staff were very Friendly the rooms clean and the food good. It was ment to be a Turkey and Tinsel break very dissapointed in this the decorations were very few no Tinsel in sight. The Christmas theme consisted of a turkey dinner where the waiting staff wore santa hats crackers on the table no festive music no christmas atmosphere. A candlelit dinner one night with 1 candle per table and the lights on. The hotel while nice was very very hot uncomfortably so. They also had a unhealthy fixation with Hygenie. Dont think we will return

Room Tip: Ask for a sea veiw otherwise all you will see is the back yard and roof tops
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Theatre2northants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 5 December 2013

We have stayed at this hotel over many years but this time we were disappointed. We found staff impersonal, the restaurant like a military operation, the tables too close together and the standard of food not as good as on previous visits. Afternoon tea was welcome but perhaps an afternoon or evening quiz might be an idea as the weather was not ideal. The flower arrangements could do with updating and the reception staff could be more welcoming.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoanLM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 14 November 2013

My sister and I visited this hotel in October 2013, as a member of a coach party.
We found the management/reception staff to be unwelcoming and as a member of a coach party we were made to feel like second class citizens. There was no option on time of dinner, it had to be at 7pm and our table in the dinning room was at the back where it was hot and airless - no sign of ceiling fans or air conditioning. Tables near the windows were reserved for 'private' guests and could not be allocated to us. Our 'room with a nice view' was situated over the kitchens overlooking the delivery yard where vans started unloading before 6am. The hotel's computer system was unable to produce bills for table wine and newspapers before 9pm on the last evening of our stay, not at all helpful when forty or more people had to pay their bills and we had an early departure the next morning. The one saving grace was the quality of the food and the dinning room waiting staff, these were both good.
Perhaps this hotel would be suitable if you were visiting as an independent traveller but not if you are a member of a coach party. So different from experiences of other hotels frequented by the same coach company.

Room Tip: Ask for a sea view, be aware that some rooms are situated over the kitchens and over look the delive...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Margaret A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
200 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 365 helpful votes
5 of 5 bubbles Reviewed 9 November 2013

We had a two-night half board break at the Royal York and Faulkner earlier this week and it was a really good experience. On arrival we were offered assistance with our cases and directed to our room, which was on the top floor with the full sea view we had requested. The en-suite room was very clean and well furnished.

The food started with an included afternoon tea in one of the lounges and continued with an excellent 4 course dinner with varied items to select from plus vegetarian choices followed by coffee in any one of the several lounges.
Breakfast was as good as you will get anywhere and sufficient to make us not need to have lunch.

The (mainly young) staff were attentive, polite and helpful to their (mainly older) guests.
Wi-fi is free and there is a free access PC in a lounge.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jamesfurze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal York & Faulkner Hotel

Property: Royal York & Faulkner Hotel
Address: The Esplanade, Sidmouth EX10 8AZ, England
Region: United Kingdom > England > Devon > Sidmouth
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Sidmouth
#7 Family Hotel in Sidmouth
#9 Romantic Hotel in Sidmouth
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Royal York & Faulkner Hotel 3*
Number of rooms: 70
Official Description (provided by the hotel):
This magnificent Regency hotel enjoys an unrivaled position at the centre of Sidmouth’s elegant Esplanade, overlooking the sea and adjacent to the picturesque town centre. Owned and personally run by the Hook family, resident proprietors for three generations, the hotel has a long standing reputation for hospitality and service. The property, having undergone expensive though careful refurbishment, is beautifully appointed with all amenities, excellent facilities and a stunning new spa. ... more   less 
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Also Known As:
Royal York And Faulkner Hotel
Royal York & Faulkner Hotel Sidmouth, Devon

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