Very strange place and hosts to say the very least.
Quite clean but the whole place smelled of wet dog, and I'm sure they allow their pets in the guest rooms (god knows why?). My eyes were sore all the time when in room, possibly due to cats and dogs having been in there!
Although we were initially made welcome we were made to feel very uncomfortable when we asked for anything, and when we complained that our shower wasn't working our reply by the guy was 'it's not broke its always been very slow and doesn't get very hot, I really don't know what to suggest'. We suggested he let us use a shower in one of his various empty rooms to which he replied "well, I suppose that would be ok!" and seemed very put out by this! Shocking!
The room - number 4 had a large bath (which took ages to fill) but the shower didn't work. The room was spacious clean and warm. The carpet needed changing as it was getting tatty.
View from rooms is on to a street or the back yard.
On the day we left there was no hot water till 9.30 and they expect you to be out by 10, even though they were empty apart from the four of us. They seemed okay that we checked out abut 15 minutes late. When I explained the water situation to them they all but called me a liar! Disgusting!
The breakfast was pretty much all under cooked and not particularly special. 1 bacon, 1 sausage, 1 egg, 1 tomato, 1 hash brown, beans. Award winning it aint! I get much better in my local cafe. They put 1 yogurt each on the table, no choice! First morning there was fruit but not on the second. Reasonable choice of cereals and toast.
Whilst we were eating brekky on last day we were told a new set of guests were going to be arriving in about an hour and felt it was a hint for us to get a move on so they could clean up!
Felt like we were being watched by the owners and did not appreciate being called 'sugar' by the male owner. The pair of them need lessons in people skills!
When we left we complained about the shower and were told it was not broken but that they were gong to replace it! What a bizarre answer! Made to feel like liars again!
I'm quite shocked that this place gets 4 out of five and would not be surprised if the reviews are not genuine!
It is close to town center, about a 10 minute walk.
We will not be returning! Ever! And do not recommend this place to anyone!
This is the first bad review I have ever felt the need to write.
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- Also Known As:
- Jadellas Guest House Hotel Scarborough