Shabby, Not very clean rooms. Tired décor. Windows didn't open properly. Poor maintenance of rooms. Dints/holes in walls and doors. Breakfast lady was scary and swore about the guests till she realised that some of us were still in the breakfast room! Out of date cereal. Only hotel I've ever stayed in that made us pay on arrival...I wonder why?!!!
On the up side towels and bed linen were spotless and the staff were on the whole very helpful, polite and pleasant. The public bar was nice and well priced.
We asked to move from our first room as it was small and the bath was difficult to get in and out of (I suffer from Arthritis). Room 2 was much better and had a shower and the lady (the owner??) was vey accommodating.
- Official Description (provided by the hotel):
- The Rivelyn Hotel is situated in the popular south cliff area of Scarborough, just a short walk from the beach and the ever popular esplanade gardens. Our team of professional and friendly staff aim to make your break with us both comfortable and fun. We appreciate how important it is for you to enjoy your time here and we all aspire to create an inviting & relaxing atmosphere enabling you to have a great stay with us. When we bid you a fond farewell we hope you leave the Rivelyn refreshed and with happy memories of your holiday in one of Scarborough's friendliest hotels. ... more less
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- Also Known As:
- Rivelyn Hotel Scarborough