We feel the hotel scarbrogh is one of the most tired of the bay hotels the hotel from the outside front and back needs decorating inside the hallways leading to rooms we have not seen wallpaper like this since the 1970 and paintwork is poor , we stayed in twin room 310 room was ok but tired shower and bathroom fine room 2as warm day and night .dining room small seems to be crowded .the service was very slow and slapdash .breakfast food was fine evening meals combination of food didn't seem right together eg fish and chips and carrots and pepers .portions we're the smallest we have had from all the bay hotel's we have stayed in .the staff in the restaurant are few and far between normally 3 staff for the hole service for two coaches. Entertainment room bar and lounge are in one small area of the hotel if you are slow at being served in the restaurant you will not get a seat in the lounge area so if you don't want to take part in the nightly bingo you will have to stand in the reception or go to your room or go out .when ordering a drink in the bar area of the lounge you get dirty looks from othr guests if they are playing bingo .entertainment throughput the week apart from the bingo as been very good .a staff member that stands out for us is a young lady called oe who works on reception always smiling and helpful. There is one lift that holds 4 people .inclueded trips to york and Whitby were fine optional trips we did not do.to stay at the hotel you will need to be fit to get around the surrounding area .the Norbreck is no one of the bay group that we would return to in a hurry.
- Official Description (provided by the hotel):
- Standing on the headland, near Scarborough's ancient castle ruins, the Norbreck is the only hotel in town which looks out over both the North and South Bays, with breathtaking panoramic sea view. From this peaceful location you can rest in the convivial atmosphere of the bar lounge or in the comfort of the restaurant and savour the scenic sights of golden sands and ocean waters. In the hub of the town itself, lying just ten minutes' away, there is an array of shops and holiday attractions. While a day trip takes you to York or to see the moors, to test your nerves at Flamingo Land or to revisit 'Brideshead' at Castle Howard. There's such a lot to see and do in the area! The hotel does not have a car park. However street parking is available nearby. ... more less