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“Beautiful views and friendly staff”

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The Esplanade Hotel
Ranked #19 of 28 Hotels in Scarborough
Hull, England, United Kingdom
Level Contributor
128 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Beautiful views and friendly staff”
4 of 5 bubbles Reviewed 28 May 2014

Stayed overnight recently, staff could not of been more friendly.

We stayed with our two pooches, the room was lovely and clean and the view was overlooking the bay. Brilliant location with each access to the town and promenade.

Defo use this hotel again

Room Tip: This hotel should not be overlooked
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TraceyEllis-Moat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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321 reviews from our community

Traveller rating
    70
    132
    82
    14
    23
See reviews for
50
151
23
12
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • Any
English first
East Midlands
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 21 May 2014

We stayed here recently. The bedroom was 1970's, very tired. Mattress was lumpy. But the public areas were very nice, breakfast good. The location was very good and close to the town hub. Would come back again!!!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Solomon_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

We stayed at the Esplanade for 2 nights over the May Bank holiday, it is currently being given an external coat of paint which will help to restore it to its former glory?
My wife and I love charm of the place - it is old - but it is clean, the staff are friendly, the views are fantastic.
I wish they would do more with the menu although I think it is there to cater for the coach trade. All the staff especially kathy in the restaurant couldn't do enough for us - thanks for a great stay.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brian g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 23 April 2014

The views of Scarborough are certainly this hotels best feature, especially from the dining room's bay window. The hotel was clean and welcoming if a little outdated. It was a typical old fashioned and once charming seaside hotel but now needs a make over to bring it in line with other hotels in the area. having said that our room was clean, spacious and adequate for our needs. We also booked and paid for a sea view which was obscured by scaffolding as the outside of the hotel is under going some restoration work, we were not offered a reduction nor an apology for the inconvenience this caused. My partner and I had a half board stay and although the breakfast was good the evening meals could be improved, many of the dishes were prepacked and made up from packets (the creamy Carbonara and the garlic mushrooms were suspiciously the same dish!) It wouldn't take much to make the evening meals excellent by using fresh, locally sourced and prepared ingredients. All in all we have no real complaints and having read the reviews on Trip Advisor (and other websites) regarding the Esplanade I would say that it was value for money.

Room Tip: Do book a sea view room (minus the scaffolding)
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank annjan57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Yorkshire
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 1 April 2014

A fabulous view is this hotels redeeming feature. On first entering the Esplanade we were met with a pleasant clean reception area. The staff on reception were friendly but not as helpful as they could have been. They gave us our keys but forgot to direct us to the lift or room, but no disaster just a little flaw that could be fixed with some staff training.
Making our way to the room we were pleasantly surprised at the decor, which was clean and looked as it had been recently painted. However this changed drastically when we entered the bedroom, an unpleasant aroma of stale urine emanated from the bathroom, and the carpet on the bedroom floor looked quite dirty. The room was a lovely roomy size, the view (requested sea view) was faultless. Unfortunately the windows were a bit dodgy when we attempted to open one it was stuck. The bed was the smallest double we had ever seen, but it was comfy.
Tea &coffee facilities in the room were spot on, plenty of supplies.
I have tried to think of positive points about the dinner at Esplanade but haven't been able to, the food was similar to British old school dinners, overlooked, tepid and uninspiring. The staff serving the food at dinner were awful, they whisked the menus away to quickly, and as doo as we put our cutlery down the dishes were snatched away, making us feel that we should hurry and leave the dining room as quick as possible.
A mixed review of this hotel, because it's not all bad but could be a greatly improved by a few little improvements. Maybe the management should drag themselves into 2014 and become up to date with guests expectations.

Room Tip: Request a sea view
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank glitterverse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leamington Spa, United Kingdom
Level Contributor
67 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

We visited this hotel while on a coach trip. We were delighted with all aspects. Our check in was quick and friendly. Our room on the fourth floor, 486, had two windows each looking at a different part of the coast. The room was of a good size as was the bathroom. It was all clean and very homely. It was wonderfully warm and quiet and all in all very, very acceptable.
The evening meal was served quickly and with a smile. The choice of food was excellent and it was presented well. The breakfast was also delicious with a good choice but as there was a conference on at the same time as our visit we did have to wait longer than we would have liked to. The staff were brilliant and did their best. The breakfast times should have been staggered and maybe more staff called in. However, this didn't detract from the overall brilliant impression of the hotel.
I can not fault any part of our stay. We used the bar and the prices were good and the barman was helpful. The reception staff were friendly and very willing to help.
I will definitely be going back and staying for longer.

Room Tip: A twin room is usually bigger and the higher the floor the quieter. The floor boards do creak and t...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank xxreisexx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worthing, United Kingdom
Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 15 March 2014

This assessment is based on our stay at the hotel between 10 and 14 March 2014. The hotel is showing signs of its age, but we have no hesitation in giving it an excellent rating.

We were part of a group of more than 40 coach holiday passengers staying at the hotel. On arrival the hotel staff at reception greeted us in a friendly manner and we were all quicky given our keys and shown to our rooms. Our room (362) had a superb view of the town and sea.

The staff in the dining room were excellent and our food was soon delivered to us. The dinner menu was varied, there was always a vegetarian option and the meals were very good. The housekeeping staff were excellent too and our rooms were kept in immaculate condition. One advantage of having an old bath in the bathroom was that it was large and had a very good non-slip floor. Although we were not expecting it, the hotel put on two nights of entertainment.

We look forward to visiting the hotel again and recommend it to others.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Terence C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Esplanade Hotel

Property: The Esplanade Hotel
Address: Esplanade Hotel Belmont Road, Scarborough YO11 2AA, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #19 of 28 Hotels in Scarborough
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Esplanade Hotel 2*
Number of rooms: 70
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