Booked to stay here on 1st of December. It was freezing. We had two rooms, one on the 1st floor and one on the 4th. The one on the 1st was literally like a fridge, there was NO heating on that floor at all. Our friend could not stay in there all night. Neither could she stay with us, there were no other hotels with vacant rooms nearby so we had no choice but to come home to Leeds!
So many people were complaining. We cancelled our rooms as we literally had no choice but to leave and were promised a refund but no, not a peep, not a sausage.
You cant contact Travelodge direct on the phone (I wonder why). Email or writing is the only method as the instant chat does not work EVER. I had done both, TWICE, and thats right, not a sausage has been heard.
DO NOT STAY IN THIS 1980s Eastern block style hotel that is a fire hazard in itself with the corridors and room numbers that really do not make any sense!! One very nasty 'hotel' indeed, I think the term 'hostel' is over egging it!
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