Firstly let me say I stopped there previously for one night and it was hell but the manager said its getting a full make over ever room in hotel ready for summer 2013 so before booking I rang travelodge and asked if its had its make over I got told half the hotel was done so on that basis I booked 3 nights there and what a BIG mistake it was!!! 2 days before check in I rang hotel and asked for a refurb room I got told they will see on the day off check in and would make a note on my booking!! We arrived at hotel to be greeted by a five foot poster saying hotel is GOING to be having a full make over!! I asked at check in point if we could have are request of a new refurbed room got told sorry none off the refurb is due to start till aug and no rooms have been done!! So as you gather been lied to by call centre and hotel staff! Anyhow we decided not to stay and asked for a full refund but as it was 3pm no refund was available as full refunds need to be done by 12 noon! What a joke! So as I didn't want to pay again for another hotel I got told that the room allocated was one off the best! So we went up to room we was in the Attic the room was boiling with only one window that opened about 2 inches also no pillow cases or towels and that was blamed on a delivery not arriving I went back down to reception got told they was full and no room to swap to so I asked for a fan got told the hotel doesn't provided them so went and bought one never slept a wink due to the heat and the seagulls had a nest right outside our window the next morning went down to reception asked for another room got told one has become available from 3pm so we took it opened the door of the new room to be greated by a wall full off damp and seagul poo over every window and the room had a musty smell to it!!!room service there was none the entire stay we had no fresh towels nor did they top up the teas and coffees and didn't make the bed this hotel I would not recommend to no one not even for one night!!! They lied to get me there then put me in 2 rooms that wasn't fit for purpose and then on checkout said come back soon not a chance! Official letter of complaint going in!!!
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