We had a seven night stay in this hotel at the end of April.
The room that we occupied was 324, on the third floor. The room had a lovely view over the South Bay and harbour (when we could see them through the mist!), and was reasonably sized, although there was very little storage space which meant that we were living out of our cases for the 7 nights. The room was warm, with three electric heaters. It has a very efficient hot shower, and was supplied with an electric kettle, tea & coffee. The bed was large & comfortable.
All of the hotel staff, from the reception desk to the chamber maids, were very friendly and helpful, although sometimes the towels were removed, but not replaced. However, a quick visit to the reception desk solved any problems that we had with towels, soap, tea & coffee.
The hotel, although refurbished a few years ago, is very old, and several flights of stairs have to be negotiated in order to simply move along the corridor. I would not consider the hotel to be suitable for physically impaired customers, certainly not on the third floor. Which brings me to the main problem we had with this hotel - lack of lifts! The main lift was out of order for the whole of our stay, and only one, very small, lift was available for customers use - simply not good enough!
Being at the end of the corridor, our room was very quiet, with no through traffic passing our door. However, the noise from the gulls was horrendous! They seemed to start their shrieking around 4am, and it continued for most of the day. Also, there was building work being executed on the building next door, and on the nearby cliff railway. This all generated more noise, but none of this was, of course, the fault of the hotel or its staff.
The hotel is nice and central, with the train and bus stations only about 10 minutes walk away, and the shops, pubs, restaurants, and beach close at hand.
Good value for money, and I'd recommend this to anyone looking for comfortable, central, budget accommodation.
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