We arrived here around lunchtime-ish so obviously our room wasn't ready yet. However, we could leave our luggage until it was so we could go for a wander. It would have been better if there was a luggage holding room instead of a cubby hole but at least there was somewhere to leave it. We found our room to be a good size and comfortable. The tv was a bit on the small side and we had to pay a £10 deposit for a remote at reception but this was returned when we gave the remote back when we checked out so no great hardship. The room had fantastic views, we couldn't fault the sea view. However I did think the room was arranged a bit strangely in that the toilet although within the room was seperate from the shower room. I thought the water pressure was low and the temperature was a bit hit and miss but we were on the top floor. The room was clean and we had everything we needed, all I will say is that I would have preferred glasses in the shower room instead of plasic cups. Every day the room was serviced but I don't think it was dusted, only the beds made, shower room cleaned (no new plastic cups) and hospitality tray replenished. We did find that the room was cold and mentioned it to reception twice although it did get sorted. I did find it odd that the heating was on a timer and not just on a thermostat like everywhere else I've stayed. The window was drafty which made the room even colder so we had to make a makeshift draft excluder so the room could warm up. Once it did it was quite cosy.
The food was nice, it got better as the week went on. I thought there was ample choice for dinner. I didn't like having to order my evening meal after breakfast though, I would have preferred to order it in the evening.
The lounge areas (there are three lounge rooms) are quiet, comfortable and really nice rooms to sit in.
The staff were friendly and helpful. My only complaint would be that at breakfast one morning one of the waitereses dripped hot coffee down my daughters back, she neither noticed nor apologised. I didn't make a fuss about it because she wasn't scolded by the coffee or anything, it was just a bit careless. Perhaps a bit more attention could be paid when carrying hot items.
All in all not a bad stay but not my favourite stay either.
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