We arrived and reception staff were rude, un helpfull, we were not told where to go to eat/drink any facilities at all one lift broken and on 4th floor when asking staff how to get to room one employee had a argument with us about signage, only to be corrected by his own housekeeping lady. A couple had complained about something in front of us checking in and when they left the desk they were ridiculed by the staff(totally unacceptable). Room tired dirty toilets and peeling wallpaper only saving grace was the view and food. Serving staff were super and worked very hard to make the stay nice. Use of spa - again no staff on duty so kids were running riot, half spa broken down and only one shower working in ladies changing room and blocked toilet.
- Official Description (provided by the hotel):
- Pinpointed at the centre of Scarborough and overlooking the beautiful South Bay, The Royal Hotel is in the perfect location to explore all that this enchanting town has to offer, with its fine sandy beaches only 500 metres away and stunning promenade. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Lastminute, Odigeo, Priceline, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Royal Hotel Scarborough reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn Scarborough
- Royal Scarborough
- Scarborough Hampton Inn
- Hotel Royal Scarborough