We have stayed in suites here at the beginning of February for years, and in the past have block booked all the executive rooms for a conference. This year will be our final visit. In the last year particularly The Royal has seriously gone downhill. We arrived to find the 3 rooms we had booked were now unavailable. Mysteriously two of them became available again and we were given another room. The hotel is now very scruffy and tired, lots of cracked glass, dirty windows and missing light bulbs. Our taps leaked and the bathroom needed serious redecoration.
Breakfast was good and Jackie the waitress was lovely, but gone are the china teapots with real tea, they have been replaced with a trolley of pre-prepared tea and coffee thermal jugs (plastic). The jams and marmalade are left on the side in huge Kilmer jars with no method of transporting a portion to your table. Wifi is offered but barely exists. There are signs stating that phones and laptops are not allowed in the bar area but that is the only place that they intermittently work.
The most annoying musak is playing at all times in general areas. The music is too loud, very repetitive and never ending. We were there for 4 days and after the 1st day realised that we knew the sequence of songs by heart. Endless Carpenters, Streisand and other cheesy numbers played too loud for normal conversation, we did not use the hotel bar for this reason. What a shame, this hotel has always been the old fashioned type but was quaint and full of charm......a step back into another era......now is is a sad broken down has-been#end of an era.
- Official Description (provided by the hotel):
- Pinpointed at the centre of Scarborough and overlooking the beautiful South Bay, The Royal Hotel is in the perfect location to explore all that this enchanting town has to offer, with its fine sandy beaches only 500 metres away and stunning promenade. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Scarborough
- Royal Scarborough
- Scarborough Hampton Inn
- Hotel Royal Scarborough