I stayed here on September 6, 2013 for one night. I had a room on the fourth floor. My bed was infested with bed bugs (it was not just one or two). There were blood stains on the bed linen. I went to the reception to complain, and they did not allow me back in my room. I slept in another room (no bed bugs in that room), and the next morning complained to the manager. They told me this was the first time they'd heard of bed bugs in their hotel (they lied, because there are other bed bug reports for this hotel here on trip advisor). They said they'd contact me, which they didn't.
I have now decided to put this review here, because I had to throw away most of my belongings in order not to bring bed bugs back home.
- Official Description (provided by the hotel):
- Pinpointed at the centre of Scarborough and overlooking the beautiful South Bay, The Royal Hotel is in the perfect location to explore all that this enchanting town has to offer, with its fine sandy beaches only 500 metres away and stunning promenade. ... more less
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- Also Known As:
- Hampton Inn Scarborough
- Royal Scarborough
- Scarborough Hampton Inn
- Hotel Royal Scarborough