We stayed at this hotel for two nights and unfortunately a combination of things made our stay less enjoyable than it should have been.
The entrance hall is quite grand and inviting. We got our room key and went to the lifts. There was a smell of bad drains. We got to the 4th floor and the smell was even worse. Fortunately it didn't smell in our room. However, the drains in our room were rubbish, even just cleaning your teeth the sink filled up and took ages to drain away. The shower was so weak you could hardly get wet!
Our room was big and the bed was comfortable.
The evening meal was okay but the breakfast was better. However, one member of staff was very rude. We tried to get her attention to ask for a pot of tea. That took some time and when she finally acknowledged us she didn't stop to ask what we would like she just kept walking past and grunted.
When the tea arrived it was placed on a table adjacent to us! She was a right pain.
We also complained about the bad smells in the corridor to the manager, he said he didn't know about it. Another guest said he was told that the smell was plaster drying! What a load of rubbish.
Finally, drains in some rooms became blocked and they had to be cleared. Guess what, the smell went away after the drains were cleared out!
I wont rush back to this hotel that's for sure. It's a shame because it could have been so much better.
- Official Description (provided by the hotel):
- Pinpointed at the centre of Scarborough and overlooking the beautiful South Bay, The Royal Hotel is in the perfect location to explore all that this enchanting town has to offer, with its fine sandy beaches only 500 metres away and stunning promenade. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, HotelsClick, Hotels.com, TripOnline SA, getaroom.com, Evoline ltd, LateRooms, Cancelon, Ebookers, 5viajes2012 S.L. and HotelQuickly so you can book your Royal Hotel Scarborough reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hampton Inn Scarborough
- Royal Scarborough
- Scarborough Hampton Inn
- Hotel Royal Scarborough