We booked for two nights in a family room. The entrance is magnificent and we had high hopes. The first room we were given was very tiny for 2 adults and 2 children but it was clean. We went to close the window and a piece of the window fell out! It was completely rotten. The Manager said he was fully booked god knows what he expected us to do. They did re-locate us to another room and it was much larger. We opened the window and there was a bucket of sick on the window ledge. We decided to go down to the pool - we had to pay to use the pool for two nights for 4 people is was £15! Once we had paid we were informed that there were no gents changing rooms and the floor was being replaced. The men had to change behind a flimsy curtain in the ladies room. The pool was tiny and the jacuzzi was out or order. If you want a towel it will cost you £1.00. The evening entertainment lasted 40 minutes but at least he was half decent. If you want a drink at the bar allow 30 minutes waiting time. We were woken at 5.30am by the bottle bins being moved. Breakfast was an eye opener. We went to the restaurant at 09.00am and waited in line for a table (approx ten mins). We got a table and sat down, my knife had dried egg on it and my husbands fork as filthy - we left and went to a local cafe. The next morning the bottle bins were moved at 07.00am so a bit of a lie in for us. At 09.00am there was a knock at the door, then again, we answered and a uniformed guy asked to be let in to remove a bucket from the window ledge. So having woken the children he had the audacity to ask us if we had left the bucket on the window ledge - despite us reporting it to reception! Could not wait to leave and get home and have a bath. Oh and the shower didn't work at all. I would suggest you save up a little bit more money and stay at the Sands which is where we will be going next time. It is a dump.
- Official Description (provided by the hotel):
- Pinpointed at the centre of Scarborough and overlooking the beautiful South Bay, The Royal Hotel is in the perfect location to explore all that this enchanting town has to offer, with its fine sandy beaches only 500 metres away and stunning promenade. ... more less
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- Also Known As:
- Hampton Inn Scarborough
- Royal Scarborough
- Scarborough Hampton Inn
- Hotel Royal Scarborough