I was a mum with a 5 year old we stayed for 4 nights in room 320.
Our sheets never got changed and the room was never cleaned even though they said it was, our toilet was filthy along with a terrible smell if drains.
The room was so noisy at night due to overlooking back of a pub it was people and bottle throwing into the bins.
The evening meal was a disgrace and I paid 7.95 for a child's meal which was frozen and warmed up.
Lady on reception when we checked in was so rude just asked me for my money straight away didn't explain anything about the hotel to me.
The only polite member of staff was Sharon who worked in the pool lovely lady. The pool was a disgrace along with the changing rooms which were dangerous to.
- Official Description (provided by the hotel):
- Pinpointed at the centre of Scarborough and overlooking the beautiful South Bay, The Royal Hotel is in the perfect location to explore all that this enchanting town has to offer, with its fine sandy beaches only 500 metres away and stunning promenade. ... more less
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- Also Known As:
- Hampton Inn Scarborough
- Royal Scarborough
- Scarborough Hampton Inn
- Hotel Royal Scarborough