My partner and I both work in a hotel so we can quickly pick up on customer service skills etc!
We both found reception unfriendly and not very helpful.
The room was basic... in fairness ours was 'Ok' compared to many of the reviews i've read on here, but still the wallpaper was peeling off and cabinate doors were dropping.
Location was fab.
Car parking... you have to pay £10.00 in a multistory car park 5 mins down the road & breakfast was.. cheap.. but that was expected!
We also used the pool facilities. Think we paid £7.00 in total for entry and 2 towels. Jacuzzi was closed... the area was grubby and you just felt dirty.
Such a shame.. as you can tell that once upon a time the building was Grand and very Royal like but seems it has been neglected over many years which is how it has ended up how it is.
- Official Description (provided by the hotel):
- Pinpointed at the centre of Scarborough and overlooking the beautiful South Bay, The Royal Hotel is in the perfect location to explore all that this enchanting town has to offer, with its fine sandy beaches only 500 metres away and stunning promenade. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Scarborough
- Royal Scarborough
- Scarborough Hampton Inn
- Hotel Royal Scarborough