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All reviews groupon voucher plenty of hot water plenty of choice sea front town centre full english seafront
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184 - 189 of 2,821 reviews
Reviewed 25 June 2018

My wife and I stayed at this hotel two years ago and very much enjoyed it. What a change! Unclean rooms, bad smells (one traced to flower pot with water unchanged), poor maintenance (our TV showed “no signal” which was caused by a broken co-axial cable), terrible food - I could go on but easier to say “avoid this hotel”!!!

Stayed: June 2018, travelled as a couple
2  Thank Patrick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

A wonderful hotel allowed to go to ruin by new chain owners. Dirty rooms (we tried 3) grubby bathrooms fixtures and fittings falling apart and floors with more waves than the north sea. Gave the company the opportunity to acknowledge our disappointment however they chose instead to blatantly ignore us. We worked hard for this weekend away to have it totally ruined. Paid extra for a sea view however due to poor quality of rooms ended up with view of air conditioning unit. We eventually gave up trying to find what we'd paid for and decided to spend as much time as possible out of the hotel. Food was ok and the staff are doing their best with what they have. There is no gym (that we could find) and the pool is grubby and tiny.

Stayed: April 2018, travelled as a couple
3  Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2018 via mobile

We arrived around 5pm and was checked in with no trouble. Parking is an issue but we parked at the back of the hotel in the NCP car park which the hotel gives 40% off. Unfortunately our room was dirty and not made up ready for us arriving, that wasn't an issue though as we were ungraded instantly to a suite which was dated but lovely with lovely views of the bay.
Our evening meal was lovely despite having to wait till 19.45 for our table. The breakfast wasn't too bad but we couldn't find clean glasses or mugs. The staff were friendly and under the kosh at all times, having to take abuse from rude residents, much to my embassment and rage. The lady took it all in her stride and we took our hat off to her for staying so professional. Overall a lovely stay but not for the young folk..

Stayed: June 2018, travelled as a couple
1  Thank wendys936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2018

Beautiful period hotel. Friendly staff and good food. Really enjoyed our stay we had a long weekend birthday treat. Would definitely recommend. Lovely walks down to the promenade. Near to the town centre for all the shops and some nice restaurants dotted about should you wish to eat out. Everything you need to enjoy your break for young and old.

Stayed: October 2017
2  Thank Prescottminibreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018

Evening meal. limited supply of extra butter to go with the roll. Not allowed to have a jug of water, because they didn't have enough jugs.

Main meal of fried plaice, was short of plaice. Just mainly breadcrumbs. Our friends meal was cold.

No olives in the Greek salad.

Our friend was told to go to the bar to order wine with the meal, as there wasn't a wine waiter available. After complaining, a wine waiter arrived.

Room was OK, but the window frames were rotting.

We have stayed there before, with a similar experience. We will NOT be staying there again.

I completed a review questionnaire, highlighting all the above, but as yet haven't received a reply.

Room Tip: choose a room in a different hotel
  • Stayed: May 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank pauldC4277IM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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