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“Excellent venue and accomodation”

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The Crown Spa Hotel
Ranked #6 of 28 Hotels in Scarborough
Certificate of Excellence
Luton, United Kingdom
1 review
“Excellent venue and accomodation”
Reviewed 17 May 2011

The hotel has recently under gone further renovation and improvement. The staff are helpful and efficient. The functions were well organised and the food of high quality, special dietary needs were accommodated without fuss. Would recommend for meetings, conferences and breaks.

  • Stayed May 2011, travelled on business
    • Value
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Helpful?
Thank malcolmbooth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crownspahotel, Manager at The Crown Spa Hotel, responded to this review, 19 May 2011
Thank you very much for posting such a positive review. We feel that we cater well for all clientele on either business or pleasure breaks. We do hope that you will be returning to Scarborough and that the Crown will be your hotel of choice.

I will pass on your kind comments to all staff in our management meeting.

Kind Regards

David Chambers Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (768)
Date | Rating
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English first
Cheshunt, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 May 2011

Spent 3 nights here with my partner and another couple, it was for my 40th birthday and i cant fault one thing!!! service of staff, food, rooms, everything was just perfect!! my other half was in his element when found out there were tv`s in the bath!!!!! the seating areas out the front of hotel just lovely, we loved the fact you could have the bar menu food up to 9.30 and a good choice of food, a room also available to eat in, swimming pool and all other spa treats just added to our stay, the foot spa`s amazing, after long days out the thought of coming back to that was wonderful!!! scarborough itself a lovely place, just a bit of a walk back up to hotel if your not fit!! I was 6 months pregnant and took me a while to climb back to hotel, we drove down the rest of our stay, castle lovely to visit, we ate in harry ramsdens, perfect food but staff bit young and let it down slightyly, we didnt eat breakfast in hotel as found that bit pricey and was nice getting up and eating in the cafes along the front, over all this was a perfect hotel and would def come back again!!!!

  • Stayed April 2011, travelled as a couple
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Helpful?
Thank sammief33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crownspahotel, Manager at The Crown Spa Hotel, responded to this review, 19 May 2011
Congratulations on your 40th birthday and thank you very much for such a perfect review. It is always so satisfying when we receive a review that ticks all of the boxes and lets us know that we have achieved the goals we have aimed for.

The Crown really is a great place to relax both indoors and out and with the nicer weather upon us the patios are a great place to wine and dine whilst taking in the fantastic sea views.

The hills back up to the hotel are quite steep but there is a funicular railway that runs from the beach just past the spa which really does take away the leg strain.

I will pass on your kind comments to all staff in our management meeting.

Kind Regards

David Chambers Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SHEFFIELD, ENGLAND
1 review
Reviewed 7 May 2011

Stayed here for 2 nights for our 10th wedding anniversary. We stayed in room 116. It was amazing. Huge room. Huge bed. Balcony. All looked brand new. There waz even a card wishing us happy anniverssary which was a nice gesture. The staff are all very friendly. We had the mud treatment for 2 in the spa and that was lovely again all staff very helpful. Looks like there has been alot of money spent on this hotel recently and it shows. Would recommend to anyone. We Will be going back.

  • Stayed May 2011
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Helpful?
Thank SAMRONS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crownspahotel, Manager at The Crown Spa Hotel, responded to this review, 16 May 2011
Wow what a great review, we are so pleased that your tenth wedding Anniversary was a memorable one and I hope there are many more to come. 116 is a gorgeous room very spacious with wonderful views and it still has a lot of the original features.

As always I will pass on your kind comments to the staff at the next head of department meeting as well as printing your review to display in the staffroom.

Kind Regards

David Chambers Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridlington, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 May 2011

Stayed here with my partner for our anniversary in april. From walking through the door into the reception area you can see the high standards. Reception staff very polite and helpfull, fast check in and straight up to our room. I book up the "romance package" online and we got a bottle off champ on ice in our room, slippers and rooms and also the bed covered in rose petals which was lovely. the mood lighting in the bathroom is a beautiful touch also the tv at end of the bath was a great feature. Was a little dissapointed in the size of the bathroom but it did the job and i think the tv distracted us away from that anyway. Lovely seaviews with a telescope in the room aswell!! The spa is also up to high standards the spa bath is HUGE and very warm!! Would definetly love to stay again

  • Stayed April 2011, travelled as a couple
    • Value
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Helpful?
Thank Katie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crownspahotel, Manager at The Crown Spa Hotel, responded to this review, 9 May 2011
Thanks for such a wonderful review, we are so pleased that you did enjoy the room on the penthouse floor and sorry that you felt the bathroom was a little small.
The romance package is always a great addition to a romantic weekend away as is relaxing in the Spa. We do hope that you manage to visit the Crown again in the future and can maybe enjoy one of the many spa treatments on offer.

I will be sure to forward your positive comments to the staff through our management meeting as well as posting it on the staffroom notice board.

Kind Regards

David Chambers / Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 May 2011

My sister and I arrived on 26th April 2011 and we were not disappointed at all with our sea view rooms, I could lie in bed and see my sea view with no effort at all or sit in the window seat area, the mood bathroom with TV built in was a real suprise. Service in the restaurant was excellent with an excellent food menu that James Martin would be proud of, and the food portions were generous and often too big, couldn't eat 3 courses. Our real treat and what we had booked for was the Spa, the holistic treatments and massage were the best I have had in a long time and I have visited many spas and salons in the UK, staff so friendly and welcoming, we truly enjoyed our stay and look forward to returning again later in the year. Well done to all of the team for making our stay so wonderful and luxurious.

Room Tip: Contact the hotel direct for best offers we did.
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  • Stayed April 2011, travelled with friends
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Helpful?
1 Thank dragonlady169
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crownspahotel, Manager at The Crown Spa Hotel, responded to this review, 9 May 2011
Thanks for a great review, the views from the sea view rooms are amazing and during our recent refurbishment we did restructure a lot of the bedrooms so that you can sit up in bed and see the sea.

The Chefs will be delighted to hear how much your food was enjoyed and spa staff delighted that yet another customer has left feeling great after another treatment in the Spa. I also agree that calling the hotel direct will give you some great deals.

I will be sure to forward your positive comments to the staff through our management meeting as well as posting it on the staffroom notice board.

Kind Regards

David Chambers / Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2011

I am a business traveller. I stay in 100 hotels a year and have done for 15 years. this is by far the best i have stayed at - Honestly.
Our room was on the top floor with a sea view and was well appointed and comfortable (the fire door banging in the morning would have annoyed me if I was staying 2 nights).
The Spa was terrific with really friendly and genuine staff.
The gym was well appointed. The pool a little small but the spa bath was enormous!
food was OK (only had the lite bite menu so can not really comment). Value wise it was good. The staff were the best i have encountered, helpful and not smarmy.
Well done Crown Spa and we're comming back for more.

Room Tip: top floor, sea view every time
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  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank kprafferty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crownspahotel, Manager at The Crown Spa Hotel, responded to this review, 9 May 2011
Thanks for a great review, if only all 115 rooms were sea view but unfortunately not. I have had the maintenance team adjust the fire doors on the fourth floor so that they don’t bang and keep future guests awake.

I do hope that the next time you are in Scarborough you choose to stay at the Crown wher I can promise great service once again.

I will be sure to forward your positive comments to the staff through our management meeting as well as posting it on the staffroom notice board.

Kind Regards

David Chambers / Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
Reviewed 3 May 2011

Decided to go to Scarborough at the drop of a hat, quick search on Google put this Hotel at the top of our requirements and everything we wanted was granted during our stay.

The Hotel itself is a short walk to the City Centre and beach front (Note: There are lots of steps on the shortest route). Hotel Reception was modern and inviting, all the staff where very polite & helpful during our stay. The pool/Spa was excellent with small Pool, Jacuzzi, Sauna, Steam Room and foot spa. All usual spa treatments available but not used by us.

Full English Breakfast the next morning was the best we have had in any hotel for some time, all freshly made & served with fresh coffee & Juice's. Nice touch for our waitress to sort the Hot Chocolate for the kids, thanks!

We will definitely stay again & have already priced to stay in August for two nights, unfortunately, with the price quoted been an unbelievable amount I aren’t sure when, need to get the Ipad first!?

  • Stayed May 2011, travelled with family
    • Value
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Helpful?
Thank stewy66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crownspahotel, Manager at The Crown Spa Hotel, responded to this review, 9 May 2011
Thanks for a great review, yes Scarborough does have a few hills so for future guest I recommend a nice walk down to the beach and use the funicular lift to bring you back up or even the open top bus in the summer.

August been the height of the season prices quoted now will be high, but do keep an eye out for any last minute offers that will be posted on the company website. And keep saving for the Ipad I cant live without mine.

I will be sure to forward your positive comments to the staff through our management meeting as well as posting it on the staffroom notice board.

Kind Regards

David Chambers / Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Crown Spa Hotel

Property: The Crown Spa Hotel
Address: Esplanade | South Cliff, Scarborough YO11 2AG, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Scarborough
#4 Romantic Hotel in Scarborough
#6 Family Hotel in Scarborough
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Crown Spa Hotel 4*
Number of rooms: 115
Official Description (provided by the hotel):
The Crown Spa Hotel, Scarborough's first hotel built in 1845. The interior of the Crown still contains many of the original architectural features which is why it is often featured in many film and television productions. Along with an excellent restaurant the hotel includes the Crown Spa catering for spa treatments and health club facilities including 40ft pool, large Jacuzzi, 5 heat experience rooms and well appointed gym and studio. ... more   less 
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Also Known As:
The Crown Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown

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