Last night I stopped for one night in the crown spa hotel with my partner. Its first appearances it seems as well kept and nice looking establishment, however when entering our room I was some what disappointed. We booked a superior room which described as having a super king bed, infact it was two beds pushed together and the mattress sagged; our had maintenance issues in the bathroom such as no hot water and our bath/ shower did not drain away and the toilet did not flush. After a member of staff coming to check these problems and apparently fixing them (which he did not) I was less than impressed. I also understand that a sea view room is not always available however for a superior room my view was of a white brick wall, and with the window open all night I was kept awake by a generator of some kind. This was room 105, if I has known this I would have only booked a standard double and saved my self money! Although we were not keen on paying the prices of room service, my partner ordered nachos to be delivered which came and were all smashed, resulting in a bowl and salsa melted cheese and crisp slop!!!
- Official Description (provided by the hotel):
- The Crown Spa Hotel, Scarborough's first hotel built in 1845. The interior of the Crown still contains many of the original architectural features which is why it is often featured in many film and television productions. Along with an excellent restaurant the hotel includes the Crown Spa catering for spa treatments and health club facilities including 40ft pool, large Jacuzzi, 5 heat experience rooms and well appointed gym and studio. ... more less
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- Also Known As:
- The Crown Hotel Scarborough
- Crown Spa Scarborough
- Scarborough Hotel Crown