Stayed here for 3 nights 27th Oct-30th with my husband and two children. The room was supposed to be a family room. It was actually a standard room with an extra bed stuck in, which was very small for the four us to stay in for 3 nights. Very disappointed to say the least as they advertise the family room to be 'Spacious'. Have used premier inn for many years and stayed in many of their hotels and feel very let down this time. On the second day my daughter split pizza over our bed, but instead of changing the covers the cleaners just made the bed back up with the stains left on the bed. Whilst having breakfast, it was clearly mayhem, cups and bowls ran out. Staff were complaining to each other how short staffed they were. On the plus side the hotel is in a good location for everything and reception staff were friendly. If your coming here as a family make sure you get a 'family room' not a double room with an extra bed put in!
- Official Description (provided by the hotel):
- Enjoy Yorkshire's famous north and south bay beaches and the dramatic Scarborough Castle nearby ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Scarborough Hotel Scarborough