Spent overnight at Palm Court - wished it could have been longer!! Outside, entrance and lounge were beautiful and we thoroughly enjoyed the relaxing atmosphere. Underground car parking super - just don't do what i did and drive into the public car park which is the first entrance. Again give Palm Court credit they do provide a very clear map about location of car park - I just didn't read it!! Staff were so helpful and accommodating going beyond their professional duties in my opinion in order to help. I was staying with my elderly mother who had arrived several hours before me - access to room was allowed before check in time. I stayed in lovely lounge area after my mother went to bed and received text from my daughter (student and living in Scarborough) asking if she could pop in to see me - it was late at night but when i asked at Reception they were so helpful and even commented on how nice this would be for me to have my daughters company. Breakfast in the morning was served in dining room with sparkling cutlery, sparkling linen, sparkling staff and equally important superb food. I went for Full English - all great - Mother went for Kipper (I tasted it - great!!) Spent morning drinking tea and eating home made shortbread - tough job but somebody had to do it (even after Full English!) Added touch of luxury was Grand Piano with a very talented player - so smartly dressed. Please Mr Palm Court Manager - if your staff have stretched hotel rules - compliment them and continue to encourage this superb level of customer service! Final comment - left something in the room by mistake and sent email - time was taken by Palm Court to phone me back rather than email (which would have been fine) Palm Court again so helpful in arranging return of lost ("left") property. Well done Palm Court. Hopefully I will be back soon.
- Official Description (provided by the hotel):
- For over 30 years our family owned, highly rated, AA 3 star hotel is the perfect place to explore, relax and enjoy all that Scarborough and the North York Moors National Park has to offer. Currently rated the highest 3 star hotel. Commanding a wonderful central position, the elegant Palm Court Hotel boasts one of the most prestigious locations in Scarborough. Set against a backdrop of beautiful heritage coastline, the hotel venue offers an invigorating experience, whether your stay involves pure pleasure or business. Experience a high standard of service from our friendly, professional and welcoming team. Upon arrival, there is guaranteed FREE parking available to all hotel residents, which is unique for Scarborough town centre. FREE use of Internet throughout the Hotel. Also during your stay, relax in our indoor swimming pool, for the use of hotel residents only. ... more less
- Reservation Options:
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- Also Known As:
- Palm Court Scarborough
- Hotel Palm Court