Always wanted to stay her so booked for my husband for a Christmas surprise for both our birthdays in January, got a good deal with breakfast ,
On arrival parked in what said Palm court car park to find out it wasn't , so reparked only just in their car park as pillars blocked most of the spaces left.
The room was lovely with a full tray and choices of drinks and bottled water was great, but the disabled rail in the bathroom was rusty and hanging off so not safe to use, there was no heated towel rail and the bathroom was very cold
The bedroom also had no heating and radiators were not working and should have been as other parts of hotel were warmer even the corridors, did not have morning showers as it was very frosty outside and in the bathroom
The breakfast was in a different room to normal due to a wedding the sat aft and evening and the scrambled egg and beans were in Pyrex dishes on a table so both were cold as were served befor the bacon, sausage and or the items .
Explained on checking out about the cold room and was told the 4 th floor rooms are cold and they do have electric heaters !!!! Would not have liked one plugged in all night due to safety and as they are aware they really should have extra bedding for guests, a very disappointing stay so palm court it's back to the ambassador for us or even premier inn have warm rooms
- Official Description (provided by the hotel):
- For over 30 years our family owned, highly rated, AA 3 star hotel is the perfect place to explore, relax and enjoy all that Scarborough and the North York Moors National Park has to offer. Currently rated the highest 3 star hotel. Commanding a wonderful central position, the elegant Palm Court Hotel boasts one of the most prestigious locations in Scarborough. Set against a backdrop of beautiful heritage coastline, the hotel venue offers an invigorating experience, whether your stay involves pure pleasure or business. Experience a high standard of service from our friendly, professional and welcoming team. Upon arrival, there is guaranteed FREE parking available to all hotel residents, which is unique for Scarborough town centre. FREE use of Internet throughout the Hotel. Also during your stay, relax in our indoor swimming pool, for the use of hotel residents only. ... more less
- Reservation Options:
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- Also Known As:
- Palm Court Scarborough
- Hotel Palm Court