We had an early reservation for Dad's birthday so arrived just before the restaurant opened. The man who eventually opened the door for us didn't check our reservation or anything, but just took us upstairs, put menus on the table and went back downstairs. So we sat upstairs by ourselves, chose our meals, sat a bit longer, chatted, sat some more, and after 15 minutes of waiting without even our drinks order being taken, I finally went back downstairs where the same man was chatting to a friend at the bar. He looked quite surprised and said he'd be along in a moment. It didn't augur well for the evening. We ordered soft drinks, and the same man took the napkins out of our wineglasses, held them between his forefinger and thimb as though they smelled bad, and just dropped them onto the table in a pile. Our poppadoms arrived, with barely enough chutney or raita between us to serve one. Then a waiter appeared, wearing a truly filthy waistcoat and with one arm in a sling. Not his fault at all - he had a suspected fracture - but he appared to be the only staff member working, and so people were half-clearing their own tables. For the rest of the time, he stood propped against the bar playing on his mobile phone. The meals were very good - each time I've been to Nishat Spice the food has always been really lovely - and I can't fault any of the dishes we chose (Chicken Balti, Nishat Spice Special and Chicken Korma) but as soon as we'd taken our food onto our plates the first man reappeared and swept all our dishes away! The hotplate turned out to be a cold-plate, so Mum's Korma was decidedly cool. There was no apology for any of the delay at the beginning of the evening, and in fact the only thing which arrived speedily was the bill! Sadly, it was Mum and Dad's first time at Nishat Spice - I'd persuaded them to take a break from their normal Indian restaurant of choice and try something new. They assured me that they won't be coming back in a hurry!
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