We were members of the health club until we moved to the outskirts of Scarborough & let our membership laps.So decided to have a day pass to see if we could convince ourselves to rejoin.
But found that things seem to have changed for the worse !
Our main complaint was with the temperature of the Pool COLD The Hot tub / Jacuzzi COLD showers COLD Steam room was great at fist but the steam stopped after a few minutes then we were left COLD & found ourselves & others trying to find warmth in the saunas to even they were not as hot as i remembered being able to stay in indefinitely rather than having to leave after getting too hot, Even the relaxation room was COLD we used to sit out happily reading a book or the papers not this time don't know if its a way of trying to save money ?. so felt we had to complain Staff had some explanation of one of the boiler was off & that the cold wind blows in from outside but not really helpful , & the last thing we wanted was the offer of a free pass to return & experience the refrigerator again no thanks
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