I stayed at the grand hotel for one night only, I would not recommend this hotel to anyone who is elderly or anyone with a young family. I was disgusted by the state of the hotel, rooms and staff. staff were not friendly or customer focused. I was staying on the lower floor -1 floor the rooms were surrounded by kitchens, and the smell was horendous and the noise was extremely loud from what we thought were the kitchen extractor fans, we were later told by night staff this was not the case. There was no TV ariel on the TV, the room was freezing cold, and so small, within 5 minutes of arriving at the hotel I complained, and requested to change rooms, I was advised there was no rooms until the next day. I demanded another room at 1am because the room was so loud and cold. we were moved to another room at 2am, this wasnt much better, with holes in the walls, damp and generally run down. I checked out the next morning after 3 hours sleep, and checked into another hotel, me and my partner also had a very upset stomach after leaving this hotel. I would not recommend this hotel to anyone, and would not advise taking children into this hotel, as they may become incredibly ill. My recomendtion would be for this hotel to be shut down, and environmental health to inspect the hotel from top to bottom, all rooms to be fumigated. For a lovely building like this, there should be better service, friendly staff and comfortable, warm rooms.
This hotels rooms are horrible, cold, pokey rooms, with no heating, extremely loud noises from the kitchens and horrific smells of fish and other foods this is definately not even 1 * hotel, and I definately would not recomend this to anyone.
- Official Description (provided by the hotel):
- Located in the Town Centre, the Grand Scarborough Hotel takes pride of place overlooking the town's harbour and South Bay. One of the town's landmark features and instantly recognisable on the skyline. Our location is ideal in Scarborough from which to enjoy beautiful sandy beaches, promenade walks and all that Scarborough has to offer, all within a short stroll away. LIVE entertainment is available every night with our dazzling cabaret shows featuring professional dancers and entertainers dressed in stunning costumes. We offer free wifi with all of our public spaces, along with dedicated PC terminals (small charge) for customers who do not bring their own computer. We have a range of meeting rooms, conference space with break out area and our stunning Palm Court Ballroom with majestic views of the south bay for hire, including weddings (ceremony & function). ... more less
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- Also Known As:
- Scarborough Grand Hotel
- Grand Scarborough
- The Grand Hotel Scarborough