We needed a quick one night stop near Whitby due to family emergency and found this the evening before we travelled. The photos made it look lovey and the location was ideal being a central location. I booked at last minute deal through the hotel website for £80 for the family of four for DBB. This was comparable for us against the two nearby 'branded' chains, where I could get a cheaper room but would have cost almost double to feed us for two meals. We booked a Premier Family room - which after reading these reviews was a wise option - allows you access to a smaller and less hectic dinning room rather than the larger one. We also got a free hour at the bar - take your glass back to get another one - you were given a set time for this.
I then read the revriews on here and was aprehensive about what I had booked us into - a family with a 9 and 4 year old. We arrived, parked with ease, obtained a parking pass from the hotel - £6 and went to our room - 114 on the first floor - sea view family room.
The hotel seems to be well used by the coach companies and as such the average age of the clientele is old. There were several other families like ourselves, but we did stand out a bit as not being the norm!
The room was massive - high ceilings and two large windows that opened onto a balcony. Shame about the bird netting but due to the number of seagulls - was necessary. No complaints about the room - plenty of space - enormous bed - must have been a super king size with four posts, and room for the children. The bathroom was dated but was clean. The towels were poor - small and thin, but they were clean. The room was clean and fresh with accent cushions - looked like a fairly new carpet and furniture.
Facilities in the hotel were ok - several bars with plenty of seating, not too expensive. Access to a games room and a quiet room (if without kids!) and access onto a verandah where people smoked. Great views across the bay. Plenty of areas where you could sit and have a drink - on the first floor there were five or six tables with seating / couches.
Rooms were warm and quiet at night - was a bit worried as we were close to the Cabaret Ballroom where entertainment was, but did not hear a peep. (Cant say that about the seagulls though)
I have deliberately left the food to last. We were in the Premier Restaurant which I cannot fault for cleanliness, but the staff seemed overworked and did not even tell us what to do - its a self service restauraunt - no drinks were offered apart from tea and coffee and jugs of water. We had a three course carvery meal - there was a random selection of 'starters' - all a bit 70's syle - prawns, salmon, bits of salad and halved hard boiled eggs. The 'mains' were turkey, some fish or a beef casserole. They did produce burger and chips for my youngest when asked - I suspect it came from the main restaurant downstairs. Dessert was a variety of gateaux or a hot pud or cheese and crackers. The quality of the food was poor - reminded me of school dinners nearly 25 to 30 years ago. It was edible and was ok for the price and you could have seconds (well we werent stopped) but I wouldnt have paid extra for it. Breakfast was similar quality - cereals, hot eggs, bacon, sausage, beans, etc, toast and fruit juices - again all a bit like the cheaper ranges from the caterers - no fresh fruit bowl - all tinned, etc. Suspect it is all heat up and serve style stuff - nothing appeared to be fresly cooked.
When we left we saw the boxes of food being brought in by Brakes and 3663 - two great lorries full of frozen food and non-frozen food.
In summary - great location, price suited us - you definately get what you pay for - for one night it was acceptable, but we heard of people who were there for 3 to 4 nights. Easy access to the town centre and the beach, plently of areas to take an early evening stroll.
- Official Description (provided by the hotel):
- Located in the Town Centre, the Grand Scarborough Hotel takes pride of place overlooking the town's harbour and South Bay. One of the town's landmark features and instantly recognisable on the skyline. Our location is ideal in Scarborough from which to enjoy beautiful sandy beaches, promenade walks and all that Scarborough has to offer, all within a short stroll away. LIVE entertainment is available every night with our dazzling cabaret shows featuring professional dancers and entertainers dressed in stunning costumes. We offer free wifi with all of our public spaces, along with dedicated PC terminals (small charge) for customers who do not bring their own computer. We have a range of meeting rooms, conference space with break out area and our stunning Palm Court Ballroom with majestic views of the south bay for hire, including weddings (ceremony & function). ... more less
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- Also Known As:
- Scarborough Grand Hotel
- Grand Scarborough
- The Grand Hotel Scarborough