Booked to stay for four nights and we left after one, when we arrived we were allocated rooms on the minus 3rd floor the floors had no windows which at first did not seem too bad however the room soon became too warm and with no window to get any air in it was terrible. The room was clean but dated scuff marks on the walls and patches of carpet worn down. There was one lift to get up to the reception area which broke the fire exits were not clearly marked and took us about 15 minutes walking up and down corridors and stairs to get back upstairs. Not sure how it pases fire saftey guidlines no evacuation plans or maps in the room to help you get out, some people would have no chance! The staff that I encounted at brekast were extremely rude as we're some reception staff. The whole place is like stepping back on time or into a retirement home. The entertainment is bingo, ball room dancing or bizzare caberet. It looks grand once you arrive but really it's a shoddy hotel that needs a lot of work. Breakfast was horrible there is hand sanitizer everywhere because of food poisoning outbreaks, the toilets in reception were disgusting with the sanitary bins overflowing. If your lucky not to get a basement room your stay might be more enjoyable but I would not reccomend the breakfast and if they put you in one of the basement rooms run while you can! Only good thing is they gave us a refund for the nights we didn't stay, normally I'm quite sceptical about bad reviews but it was a horrible place and I wouldn't want anyone to have to experience it, pay the bit extra and go somewhere better.
- Official Description (provided by the hotel):
- Located in the Town Centre, the Grand Scarborough Hotel takes pride of place overlooking the town's harbour and South Bay. One of the town's landmark features and instantly recognisable on the skyline. Our location is ideal in Scarborough from which to enjoy beautiful sandy beaches, promenade walks and all that Scarborough has to offer, all within a short stroll away. LIVE entertainment is available every night with our dazzling cabaret shows featuring professional dancers and entertainers dressed in stunning costumes. We offer free wifi with all of our public spaces, along with dedicated PC terminals (small charge) for customers who do not bring their own computer. We have a range of meeting rooms, conference space with break out area and our stunning Palm Court Ballroom with majestic views of the south bay for hire, including weddings (ceremony & function). ... more less
- Reservation Options:
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- Also Known As:
- Scarborough Grand Hotel
- Grand Scarborough
- The Grand Hotel Scarborough