We arrived at the Grand Hotel in Scarborough to the delight of the exterior. Unfortunately when we entered my heart sank. The first thing in noticed was the hand sanitizer sprays. We then got in the lift it looked as if someone had thrown food on the doors or vomited on them. Our room was glitter filled and the bedding dirty, there was a laminated notice on the bed to advise about Noro-virus. No hot water from the sink either, so no possible to wash your hands in hot water after using the Lavatory. Dinner was served on a buffet type stand, hot food added to food already stood there. No thermometer to check the temperature even upon request. Many complaints witnessed. Neadless to say we choose to dine out. Our room 347 was also above the noisy disco.
We then got locked out and when we arrived back got chastised by the night door man in front of other residents. Night door man suggested i was not a resident and my husband had picked up a lady of the night. Upon complaining we were totally brushed aside. Can suggest if you stop here, your either like me a trip advisor virgin, or you are foolish or brave. Please go out to eat as they clearly have an issue and wear your wedding rings. Total nightmare - NO EXCUSE! Have stopped in Youth Hostles far superior.
- Official Description (provided by the hotel):
- Located in the Town Centre, the Grand Scarborough Hotel takes pride of place overlooking the town's harbour and South Bay. One of the town's landmark features and instantly recognisable on the skyline. Our location is ideal in Scarborough from which to enjoy beautiful sandy beaches, promenade walks and all that Scarborough has to offer, all within a short stroll away. LIVE entertainment is available every night with our dazzling cabaret shows featuring professional dancers and entertainers dressed in stunning costumes. We offer free wifi with all of our public spaces, along with dedicated PC terminals (small charge) for customers who do not bring their own computer. We have a range of meeting rooms, conference space with break out area and our stunning Palm Court Ballroom with majestic views of the south bay for hire, including weddings (ceremony & function). ... more less
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- Also Known As:
- Scarborough Grand Hotel
- Grand Scarborough
- The Grand Hotel Scarborough