Yes, it may have been a grand hotel once, but sadly it has been left to fall into disrepair. It badly needs new windows in the whole hotel. The ones in place are draughty, not only in the rooms , but in the main bars and foyer. We had to move out of the Empress bar, during Saturday afternoon, it was just too cold. Same again in the evening and as for the room? Freezing.
The light in the room was on all night, we never could find the switch to turn it off. Not good for anyone who likes a dark room to sleep . The only blanket was horrible, it would be more suited to a dogs bed than a human.
When I was at reception , there was a poor man who complained about his room. Did he get a room change? Not unless he was willing to play apparently and the receptionist was very rude to him. I would not have stayed. What happened to customer service?
My father in law asked 4 times in 2 days for a table lamp, as he had no main light and only 1 table lamp at one end of a long by narrow room. He never got it
If you aren't too fussy about your bed, your food or peeling paint or draughts, you will love this place. Most of us just want a bit of comfort.
Try the Travelodge across the road., I think it would have been more comfortable
- Official Description (provided by the hotel):
- Located in the Town Centre, the Grand Scarborough Hotel takes pride of place overlooking the town's harbour and South Bay. One of the town's landmark features and instantly recognisable on the skyline. Our location is ideal in Scarborough from which to enjoy beautiful sandy beaches, promenade walks and all that Scarborough has to offer, all within a short stroll away. LIVE entertainment is available every night with our dazzling cabaret shows featuring professional dancers and entertainers dressed in stunning costumes. We offer free wifi with all of our public spaces, along with dedicated PC terminals (small charge) for customers who do not bring their own computer. We have a range of meeting rooms, conference space with break out area and our stunning Palm Court Ballroom with majestic views of the south bay for hire, including weddings (ceremony & function). ... more less
- Reservation Options:
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- Also Known As:
- Scarborough Grand Hotel
- Grand Scarborough
- The Grand Hotel Scarborough