I booked a family room in this hotel for my 2 daughters and myself through the hotel's website. When we checked in we were directed to a room in the basement, known as a 'city room'. The room had no windows and no air conditioning. After asking to be moved to a room with a window I was informed that the website clearly states that all 'city rooms' are internal rooms but with air conditioning. There are 3 floors of 'city rooms' - there was no air conditioning in our room whatsoever, it smelled damp and you needed to hold your breath on the corridor as the smell was so bad.
Cheap. Not cheerful. We didn't stay the second night.
- Official Description (provided by the hotel):
- Located in the Town Centre, the Grand Scarborough Hotel takes pride of place overlooking the town's harbour and South Bay. One of the town's landmark features and instantly recognisable on the skyline. Our location is ideal in Scarborough from which to enjoy beautiful sandy beaches, promenade walks and all that Scarborough has to offer, all within a short stroll away. LIVE entertainment is available every night with our dazzling cabaret shows featuring professional dancers and entertainers dressed in stunning costumes. We offer free wifi with all of our public spaces, along with dedicated PC terminals (small charge) for customers who do not bring their own computer. We have a range of meeting rooms, conference space with break out area and our stunning Palm Court Ballroom with majestic views of the south bay for hire, including weddings (ceremony & function). ... more less
- Reservation Options:
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- Also Known As:
- Scarborough Grand Hotel
- Grand Scarborough
- The Grand Hotel Scarborough