Spent three days at the grand, my partner and I were a bit apprehensive having read the negative reviews and when issued with a key for a lower level room. We needn't have worried, the room was newly decorated, clean, warm and quiet. The bathroom was very good, with an excellent shower and the plumbing was up to scratch. The bed was one of the most comfortable I have ever slept on and apart from the fire alarm at 5.00 a.m, the best night's sleep I've had for ages! The house keeping was a bit sketchy on Sunday, duvets thrown over unmade beds and tea and coffee not replenished and a request for more at the Reception desk was treated very indifferently, a second attempt got a positive result.
The location is magnificent and the view over the bay, from the restaurant, amazing, the food was typical of a Hotel serving mainly coach tours visitors, of which I was one, there was a choice at breakfast and dinner, tables were cleared and in my experience the buffet was kept replenished. The staff were efficient and polite, more than can be said for some of the clientele, and I find that if you treat people with respect it is reflected in the service you receive and, as for the presence of antiseptic gel throughout the Hotel, far from being associated with care homes and hospitals, ( where it largely seems to be lacking) it has been standard procedure on luxury liners for years and I, for one, having seen guests shunning the serving utensils in favour of diving into the food with their bare hands, was extremely grateful for it being there!!
There was entertainment every evening, ok, it was a bit tacky, but typically 'seaside'. It should be remembered that this Hotel is in the middle of major refurbishment and parts of it are very 'tired' looking, but we paid £99 each for our break and that included travel and excursions, so were more than happy. It's a no frills Hotel so if you expect five star accommodation and dining, you will be disappointed, you get exactly what you pay for!
- Official Description (provided by the hotel):
- Located in the Town Centre, the Grand Scarborough Hotel takes pride of place overlooking the town's harbour and South Bay. One of the town's landmark features and instantly recognisable on the skyline. Our location is ideal in Scarborough from which to enjoy beautiful sandy beaches, promenade walks and all that Scarborough has to offer, all within a short stroll away. LIVE entertainment is available every night with our dazzling cabaret shows featuring professional dancers and entertainers dressed in stunning costumes. We offer free wifi with all of our public spaces, along with dedicated PC terminals (small charge) for customers who do not bring their own computer. We have a range of meeting rooms, conference space with break out area and our stunning Palm Court Ballroom with majestic views of the south bay for hire, including weddings (ceremony & function). ... more less
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- Also Known As:
- Scarborough Grand Hotel
- Grand Scarborough
- The Grand Hotel Scarborough