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“Pleasant stay”
4 of 5 bubbles Review of Bay House

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Bay House
Ranked #49 of 182 Scarborough B&B and Inns
Certificate of Excellence
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Pleasant stay”
4 of 5 bubbles Reviewed 22 August 2013 via mobile

On arrival it looks lovely. The passage to our room was on ground floor and wasn't decorated. Owner had warned us and even took money off the room as she was worried what we would think. Honestly it wasn't the look that I was worrying about it was the smell of smoke that was coming from the private area beneath. This wasnt overpowering but was noticable. The room and bedding was clean and the bathroom was clean. There was a hole in the ceiling of the bathroom that my daughter was scared of and the shower was one of those old fashioned things that you put over the taps and made washing my hair quite a challenge as it kept popping off. Also the bathmat smelled a little of urine like maybe the previous occupant had had a little accident! Other than that the room was comfortable and we had a selection of refreshments and dvds. There was a flat screen tv and it was nicely decorated. My daughter had a big sofa bed to herself and there was enough room for my sons travel cot. Breakfast was lovely and the food is nice with plenty of choice. Tables were small and close together which made it a nightmare with the kids but the waitress and owner were lovely and understanding. My points to take notes of would be to get rid of the smokey smell it does drift upstairs!! And to allow a longer period of time over breakfast so there could be less tables in the room. We were up from six and wanted breakfast by seven. Everyone was cramming in at 8:30 which makes it a bit of a rush. Otherwise very comfortable and we would stay again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jojomc2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loolooscarborough, Owner at Bay House, responded to this review, 24 August 2013
Wow, a good deed never does go unpunished. This room has now been taken completely off for letting. We only use if when someone is desperate for accommodation,it is a huge 16 foot square room, newly decorated, new bathroom suite, carets and floor coverings, we did not put a shower in there as we had not intended it for guest use and we prefer a bathroom. On the odd occasion when we offer the room we have reduced the price as we have not decorated the passage as I no doubt explained and perhaps you should have declined the room if you could smell smoke as our private living accommodation is downstairs and my husband is a smoker. As far as the bathmat is concerned, I can only assure you that everything is freshly laundered for each of our guests.
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107 reviews from our community

Traveller rating
    74
    28
    1
    0
    4
See reviews for
31
47
10
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
North East
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 15 August 2013 via mobile

We had never stayed in a b&b before bit there were no hotels available. I was a bit dubious but this was our only option. I was more than pleasantly surprised. Lovely big room with a double and two singles. V clean. Fridge in the room and fresh milk provided. The wonder gave us the wifi code which worked beautifully and was an added bonus for the children.
The breakfast was nice. A choice of cereals and toast plus fruit and you could order what you wanted on the cooked breakfast.
The location is lovely. Beautiful residential street above the South Bay. The owner kindly lent us a parking permit so we could park right outside. There is a cable tram that brings you from the spa to the corner of the street otherwise it is a steep but scenic walk from South Bay.
The only advice I would give is if you are a light sleeper and like a lie in ask not to be in room 2 as it was right next to the kitchen and dining room so quite noisy from above 7.30am onwards. Didn't bother us as we were already awake but some might like to be further up the house.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dollywashers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loolooscarborough, Owner at Bay House, responded to this review, 28 August 2013
Thank you, have sorted out now how to respond properly to Trip advise. Your comments are lovely, hope to see you again. (doing murder mystery weekends in winter) xx
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newcastle upon tyne
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 August 2013

We stayed mon to fri me my mam and My 2 young children linda and beth couldnt have been more welcoming or more helpfull the rooms are spotless and have a fridge and tv wich where handy for the kids the beds are sooo comfy theyve obviousley put alot of time and effort into renovating wich shows as its spotless and very warm and homely its near all local amenities and theres a nice little pub along the road that does homemade meals we found the breakfast filled us up all day and was lovely were deffo going back and have recommended bay house to friends it was fab and one of the friendliest places weve stayed xxx

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank halfwit_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loolooscarborough, Owner at Bay House, responded to this review, 1 September 2013
Phew, what just happened, oh yes, August!! we've been really busy which is great and am catching up a little now Thanks for the lovely review and hope to see you next year or even for our winter murder mystery weekends, team of 8 actors so should be huge fun.. Thanks again, it;s so nice to have such positive comments. Regards, Linda Paul and Beth, and of course Anita who's been helping all summer. xx
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Lincoln, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 August 2013

We stayed at Bay house for 4 nights first week of the summer holidays in a family room,great value for money worth every penny, comfortable beds and room bigger than any we have stayed in before !!! it was complete with fridge as our daughter likes to drink milk at night and we like fresh milk in hot drinks it was a lovely addition we have never had before,plenty of tea and coffee provided ,the room was spotlessly clean ,nicely decorated ,there are car park restrictions everywhere in Scarborough (or everywhere we went ) but plenty of space at the front of the property and was able to park the full 4 day stays for £ 1.60 ! so that was great,breakfast was fantastic ,we were all made to feel very welcome ,great location we found our stay lovely and quiet despite them being full ,We will be returning very soon !!!! we were sad to leave after such a lovely comfortable relaxing stay

Room Tip: we stayed in room 5
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cain2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loolooscarborough, Owner at Bay House, responded to this review, 3 September 2013
Hi, I know I've thanked you already but now I know how to reply on trip adviser (have been too busy to get to grips with it, nice though to have that problem). Just wanted to thank you again and say it's lovely people like you who make the hard work worth it. See you soon, oh and look out for our murder mystery weekends.

Regards, Linda Paul Beth and Anita
xx
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Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 July 2013

we found this B&B by chance as it was so busy with the weather! What a find, its just been renovated and has been so tastefully done, it is really beautiful.
It was spotless and clean, I am really fussy and could not find a fault at all, we had a fantastic room with a four poster bed, immaculate en- suite, complimentary toiletries, plenty of tea and coffee & biscuits! and a fridge, we were given fresh milk on arrival and were made to feel very welcome.
Our children were made to feel welcome and the wifi code was a godsend for them!
it is situated just across the road from the Lift that goes down to the Spa complex and the beach, what more could you ask for!
A fantastic breakfast, cooked to perfection and served with a smile! we will be returning very soon!
great weekend - great B&B!

Room Tip: couples! ask for room with the 4 poster! its really pretty, and there is a twin room next door which...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank beetdd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
loolooscarborough, Owner at Bay House, responded to this review, 1 September 2013
Thanks again for that lovely review, our very first so it was really nice to have such a positive response. Hope you can come again next year or even for our murder mystery weekend breaks with dinner. We've been full all August which is amazing given that we only opened 15th June after 4 months of renovation (dust still settling!!, keeps us busy). Hope to keep improving and adding last touches, all the very best to you and your family and thanks again. Regards, Linda Paul Beth and Anita
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Additional Information about Bay House

Property: Bay House
Address: 9 Esplanade Road, Scarborough YO11 2AS, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #49 of 182 B&Bs / Inns in Scarborough
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bay House 4*
Number of rooms: 10
Official Description (provided by the hotel):
Recently awarded 4 stars by Quality in Tourism, Bay House is a beautifully refurbished guest house convenient for cliff lift (two minute walk). Dining room on first floor with sea views and views of Oliver's Mount. Scarborough has Europe's largest outdoor theatre and is convenient for travel to York and Flamingo Land. The town centre is a short walk away the spa complex is minutes away. ... more   less 
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