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“Great Views”

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The Clifton Hotel - Scarborough
Ranked #26 of 28 Hotels in Scarborough
Derby, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Views”
Reviewed 29 July 2014

Stayed for 1 night in July. Clean, but the hotel has clearly seen better days. I'm sure at its peak it would have been the place to stay, but sadly in need of a serious makeover. We were in a room on the very top floor, spacious and the beds were quite comfy, still a bit on the tatty side. However, the staff were friendly and helpful, the views of the bay were fabulous and the breakfast was quite nice.We only paid a small amount to stay here, so I suppose as the saying goes, you get what you pay for.
Lovely old building that needs lots of money spending on it to bring it up to scratch.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Vicky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (426)
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English first
Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

After staying at this hotel previously (very cheaply before refurbishment) we decided on the spur of the moment to return and enjoy the good weather. Booked successfully enough, only upon arrival in Scarborough did we see a missed call and message telling us that we had been moved to a different hotel in Scarborough. Not an issue we thought and called back to verify the details - we had incidentally been sent an email notifying us of the change of hotel and told it was a '...complimentary upgrade....'. We asked the receptionist, who had sent the mail, where the hotel was and where we could park - they then gave us the incorrect post-code and told us we could park at the hotel and should ask for directions on arrival. When we finally found our 'complimentary upgrade' hotel (it was The Royal) we were told there was no parking and we should go to the NCP. All in all a very shonky service from The Clifton. They have guaranteed no further business from me in the future!

  • Stayed July 2014, travelled as a couple
    • Service
Helpful?
Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Scarborough hotels

Level Contributor
4 reviews
Reviewed 28 July 2014

We booked to stay in a accessible room. Hotel is far from accessible, step up and then a step down into the hotel, these maybe small but are still a issue. Then we move on to the lift..... What a performance. A narrow corridor that only just fits a wheelchair down it, the lift itself you have to hold the door open and a gate open all whilst manoeuvring the wheelchair. The lift is tiny. Staff not very helpful. The other guest where extremely helpful and friendly helping where they could. The shower room had hand rails dotted around but more is needed. Getting into the shower where there is quite a big step to get into the shower, the shower isn't big enough. Breakfast was horrible, everything over cooked. Hash browns where nearly cremated. Sausages where like cardboard. Not enough disabled parking.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy_145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 July 2014 via mobile

Had a very nice two day break here. No complaints room very nice, breakfast brill staff friendly, will stay again had room 15 and the weather was sunny all the time lots to do in Scarborough and its a lovely place to walk around parks seafronts castle got the lot even enjoyed a winter break here.

Stayed July 2014, travelled as a couple
Helpful?
Thank MiddlesbroughDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 July 2014 via mobile

This hotel could be a lovely place to stay but lets itself down in so many ways. The staff are quite abrupt and dont seem like they want or should have to explain anything to you. It was our first time there and as much as we would stay again we know now that we wont be getting the service we should be. The room was clean but we couldnt open the windows as they had been painted shut and it was a really warm weekend. There wasnt enough towels either. I had to go to reception to get a hairdryer that states on the website as already being in the room. The breakfast is good and as its self service you can have as much as you like and has a good choice. The parking is a nightmare and even though i requested parking we didnt have a space and had to park on the main road although the hotel did give us a permit that covered us for the weekend at a cost of £6. We didnt know how the permits worked and the woman on reception didnt seem to want to explain to us exactly what we needed to do so we spent the weekend not knowing if we had done it right. All in all the hotel could be quite grand and if they tweaked a few things it would improve it so much. I would stay here again but it definitely needs improvement.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank sarahaskham2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rugby
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 July 2014

We chose to ignore the reviews even though they were mixed with some bad ones.............we stayed last week for 4 days in July (13th to 17th). We paid a very small price on a deal for wine dinner bed and breakfast so you wouldn't expect the Ritz and we said as long as clean and tidy we would be happy. Maybe we were lucky and got one of the updated rooms but we were happy with ours and it had a seaview which was a real plus. As an older hotel there will be damp even on rooms that have been updated so people should choose hotels accordingly and find a new one................

The food was surprisingly ok as we weren't expecting a lot due to the reviews, it was infact quite tasty I think if people going in later as it is a buffet style it may look a bit drier..............but again it depends how much you have paid.

The staff were friendly if you were friendly to them - maybe some people were off with them!!

I think most people who enjoy hotel stays don't write reviews hence more bad ones.................

For the money we paid we had a lovely break and would say if you want luxury you should book a higher star and more modern hotel - we had a great time and would recommend as they are good value for money.

Room Tip: Wifi in the lounge Updated rooms are probably nicer
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank Mandy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 July 2014

My hubbie and myself have just come back from a two night break at the Clifton hotel in Scarborough. This was a gift from our son and his wife. The room was absolutely disgusting. Don t go into room 002! It was smelly and damp. The ventilation in the windowless bathroom was ineffective and we couldn't t open the bedroom window to get any fresh air. The room was really small for a double and the partial sea view we had was obscured by the filthy window. The bar and breakfast were very good and the staff were really accommodating. We were ofered another room but this looked very tired and depressing. That was room 249. What was an enjoyable weekend in Scarborough was spoilt by the accommodation.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank yvonneandmartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Clifton Hotel - Scarborough

Property: The Clifton Hotel - Scarborough
Address: Queens Parade, Scarborough YO12 7HX, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #26 of 28 Hotels in Scarborough
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Clifton Hotel - Scarborough 3*
Number of rooms: 85
Official Description (provided by the hotel):
Renowned for its warm Yorkshire welcome, The Clifton Hotel Scarborough offers some of the most amazing, uninterrupted sea views in Scarborough and is situated only a short distance from many of the town's attractions. This Scarborough hotel makes the perfect base for those visiting the Yorkshire Coast. ... more   less 
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Also Known As:
The Clifton Hotel Scarborough
Clifton Hotel Scarborough

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