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“Brilliant value short break”

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The Clifton Hotel - Scarborough
Ranked #26 of 28 Hotels in Scarborough
Cumbria
1 review
“Brilliant value short break”
4 of 5 bubbles Reviewed 30 November 2009

When I saw the price for Dinner, B & B for two nights, I was a little sceptical that it would be alright. We need not have worried. This Victorian hotel is in a great location overlooking the beach and the rooms were perfectly adequate. We were actually given a family room with a double bed, single and two bunks. The staff were extremely friendly and helpful and the food was excellent. It is probably worth prebooking a parking space at busier times as the car park is not very big. Overall a very enjoyable break and we would certainly return.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RamblerCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juliebellwood, Manager at The Clifton Hotel - Scarborough, responded to this review, 6 December 2009
Thanks i am pleased you enjoyed your stay with us at the Clifton, and we look forward to welcoming you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,339 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (424)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Any
English first
heaven
1 review
5 of 5 bubbles Reviewed 27 November 2009

We have stayed at the Clifton many times and are always welcomed warmly. My partner has a strict Coeliac diet and is catered for without any fuss. The staff are fantastic, everyone knows us as we are 'regulars' there and get on well with the friendly and helpful Clifton team, who are willing to go out of their way to make your stay a pleasure and as comfortable as possible. Twice a year my dance group take over the whole hotel to accommodate a Dance weekend for 100 people and I am sure the staff look forward to our weekends there, as much as we do. I do recommend the Clifton and always try to get a small party of friends together for our dance weekends. Its like home from home and we are already making plans for our next 'dance-athon' in a few months time. First Class!

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank balloonbontz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juliebellwood, General Manager at The Clifton Hotel - Scarborough, responded to this review, 13 December 2009
Thanks for your comments, we are all looking forward to your return in 2010, for another fun weekend.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wodksop
2 reviews
4 of 5 bubbles Reviewed 20 November 2009

We had read negative comments before we went to stay at the Clifton and upon arrival, saw scaffolding around the front of the building, we were rather apprehensive!

But, the rooms were clean, comfortable, with a fabulous sea view. Although it is an old, traditional hotel, it was warm and inviting.

The food was comparable to any in higher star rating hotels that we have stayed at.

There is absolutely nothing to complain about, thank you to all of the staff for a wonderful stay, we would recommend this hotel and stay there again.

  • Stayed November 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YvonneandKen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juliebellwood, Manager at The Clifton Hotel - Scarborough, responded to this review, 21 November 2009
Thank you for your coments, and we look forward to welcoming you again is the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 November 2009

We have been to Scarborough many times over the years as a family, but decided this year just to go as a couple. We thoroughly enjoyed this very welcoming hotel, with a fantastic location and sea view. The staff were very friendly and the food was enjoybale. The rooms were comfortable and warm, and we will look forward to returning upon the completion of trhe renovation project. The only criticism I would add is that the windows barely opened, which obviously I acknowledge is a safety regulation, but the room was too hot. However, this hotel provided a perfect platform to take in Scarborough's sights and represents good value for money.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DerbyTeeHee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juliebellwood, General Manager at The Clifton Hotel - Scarborough, responded to this review, 18 November 2009
Thank you for your coments, and we look forward to welcoming you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liversedge
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 November 2009

This was an excellent hotel which we very much enjoyed. The service was excellent as was the cleanliness of the Hotel. The food was excellent with good quality and very good service. In room 237 which we were in the state of the room was plenty of room, clean and tidy with excellent views over the bay, the only complaint was that the room was far too hot even without having the radiators on, and with only one window that opened 6 inches we found it very overpowering. But apart from this we would have no hesitation in recommending this hotel to anyone that wanted a restfull and peacefull holiday.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stewdud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juliebellwood, General Manager at The Clifton Hotel - Scarborough, responded to this review, 18 November 2009
Thank you for your coments, and we look forward to welcoming you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 bubbles Reviewed 26 October 2009

The hotel stands in a superb position with excellent views of the bay. Our room was clean and comfortable and had everything that we needed. The only criticism was that it was very hot and the window only opened a little way. The dinner was well cooked, plain English food, which we enjoyed and the waitress was pleasant and efficient. We felt it was very good value for what we paid and will definitely return to the Clifton.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bridgetandken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
60 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 15 October 2009

After reading other reviews, I was so worried that I had prior booked and paid for two days DBB at this hotel for a sentimental return trip to Scarborough with my two now grown up children plus one ( son, daughter and her partner) that I emailed the parent company's central reservations to express my concern. A very nice gentleman phoned me up and assured that he would contact the hotel's management to allocate us the best rooms available at the price (my major concern).

On arrival, there was no indication from the hotel management that they were aware of this communication and certainly gave no sign that they recognised my name. However the twin room on the second floor had been refurbished at some stage fairly recently, was clean with a decent bathroom, and, though looking over the car park, was perfectly acceptable. The double room on the fourth floor was somehat tired and in need of redecoration but was adequate for purpose. Neither of the rooms were of the standard featured in the hotel's website which I can only assume are premium rooms available at a supplement (something the hotel is VERY keen on). The servicing of the room I was in was extremely efficient and thorough.

Meals, both breakfast and dinner, were served in what I would categorise as a very basic breakfast room. The ballroom, which other reviewers have referred to as a location for dinner was utilised throughout for a party of elderly afficionados of the organ (the musical one as a waitress advised the next table!). Breakfast was not self service, was of just competent guest house standard and nowhere near worth the £15 quoted on the menu if you were not on an inclusive rate.

If I may quote the hotel's own website re dinner " using only the best of local produce the menu will impress even the most discerning gastronome". You might not agree, if you had a first course of orange juice or "florida cocktail" (tinned grapefruit and mandarin segments), a main of lasagne or shepherds pie as a main and ( tinned!) peaches and cream for dessert, that this was local produce gastronomy and worth the £22.50 price of the table d'hote dinner. If you went for the options of prawn cocktail, scampi and chips and cheese and biscuits, supplements took the price up to almost £35!!!! I've had 3 courses in 4 star country house hotels and in Michelin rated restaurants at less than this! On the other hand, if you selected a rather good mushroom soup, an adequate roast beef and yorkshire pudding and a nicely spiced apple crumble from the menu you might feel that it was reasonable value IF it was part of a cheap all inclusive package - but with the best will in the world you could not regard it as an epicurean experience.

Service was extremely variable. An pleasant young lady looking after the bar and an efficient room maid were the highlights. One waitress, after asking me if I wanted to taste the wine and me saying "yes, I better check it's OK", responded with "well, it's opened now away". A waiter on being asked about the trifle responded with " have you ever seen the picture on a packet of Dream Topping - well, it's just like that". One female receptionist was helpful with regard to on-street parking, another (male) just previously had not offered us the hotel pass which allowed us to do that. One wonders why. Note that the hotel car park is very small and if you want to guarantee a space that's another fiver a day!

The open plan lounge area is fine as is the small lounge bar area and another little bar with a pool table. The staircases and corridors throughout are in a very poor state and urgently in need of refurbishment and redecoration.

This is potentially a rather grand hotel which has fallen on rather hard times, has only two stars -which tells you a lot in retrospect - and seems to cater primarily for a rather aged coach tour clientele, Like a lot of the reviewers, I think this is a shame.

The hotel's website provides expectations which it just cannot deliver. However if you can get yourself a decent room at an all inclusive DBB rate of £59 per night per room or thereabouts and you avoid all the supplements like the plague, you might wish to consider it reasonable value albeit as a return to early 1970's dining! If you are going to be paying much more than that, go elsewhere.

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cageybee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Clifton Hotel - Scarborough

Property: The Clifton Hotel - Scarborough
Address: Queens Parade, Scarborough YO12 7HX, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #26 of 28 Hotels in Scarborough
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Clifton Hotel - Scarborough 3*
Number of rooms: 85
Official Description (provided by the hotel):
Renowned for its warm Yorkshire welcome, The Clifton Hotel Scarborough offers some of the most amazing, uninterrupted sea views in Scarborough and is situated only a short distance from many of the town's attractions. This Scarborough hotel makes the perfect base for those visiting the Yorkshire Coast. ... more   less 
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Also Known As:
The Clifton Hotel Scarborough
Clifton Hotel Scarborough

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