We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Ambassador Hotel
If you like this hotel, you might also be interested in
Park Manor Hotel(Scarborough)
US$151
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Palm Court Hotel(Scarborough)
US$208
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$96
Booking.com
View Deal
Certificate of Excellence
  • Restaurant
  • Bar/Lounge
The Crown Spa Hotel(Scarborough)
US$233
US$206
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
The Mount Hotel(Scarborough)
US$187
Booking.com
View Deal
  • Free Wifi
  • Breakfast included
Red Lea Hotel(Scarborough)
US$118
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
The Esplanade Hotel(Scarborough)
US$132
Priceline
View Deal
  • Free Parking
  • Restaurant
Weston Hotel(Scarborough)
US$145
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hackness Grange Country House Hotel(Hackness)(Great Value!)
US$131
US$127
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Rivelyn Hotel(Scarborough)
TripAdvisor
View Deal
  • Free Wifi
  • Restaurant
Reviews (1,323)
Filter reviews
1,323 results
Traveller rating
316
398
268
184
157
Traveller type
Time of year
LanguageAll languages
More languages
316
398
268
184
157
Show reviews that mention
All reviewspool and saunaspa facilitieslovely hotelbay windowself servicethe cliffone night staybuffet styleplenty of choicestreet parkingmy muma lovely stayfull englishtown centretea and coffeecooked breakfastsea front
FilterAll languages
Updating list...
1,204 - 1,209 of 1,323 reviews
Reviewed 23 May 2011

Clean room and helpful staff, but would not be tempted to go other than for business. Room was clean with basic facilities but very dark with only a window into an internal light well. Furnishings seemed to be showing signs of age and had a strong smell of old cigarette smoke.

Well located though and with free car parking.

  • Stayed: April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank munse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbassadorOpsManager, General Manager at Ambassador Hotel, responded to this reviewResponded 30 May 2011

Thank you for your review, I am glad that you were satisfied with certain aspects of your stay and apologise that others fell below expectations.
We do have an ongoing refurbishment plan at The Ambassador with almost three quarters of our rooms having been given a contempory and boutique style overhaul. There are of course some rooms still to be refurbished and from your comments I assume that you occupied one of these whilst you were with us.
I hope that you will try the Ambassador again in the future, if you do choose to visit us again please ask about our New Style rooms or one of our upgraded rooms; the Premier and Premier Deluxe rooms have stunning sea views.
Thank you once again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2011

We've been visiting the Ambassador for over 10 years now and as soon as we step inside it's like we never left. Despite the substantial refurbishments that have taken place - in Reception (which I'm not too sure about), the bar and dining room (greatr improvements) and rooms (not much expense spared), it is the friendly staff that make this our favourite hotel in Scarborough (and we've stayed at a few, including the truly awful Travelodge - never, ever, again). Yoiu know that you're going to be looked after, and that nothing is too much trouble. As proved the case on this occasion, quite coincidentally. I'll get to that later.
We booked via Last Minute, and secured a reduction from the hotel's own rate - and resolved to book for dinner upon arriving as the hotel's rate including dinner seemed a little high. By doing this we managed a slightly small "Superior" i.e. looking over the bay, room + dinner and saved around £20, which I promptly blew on the expensive but gorgeous "Soldier's Block" Shiraz (a mark up over over £10 here, bit greedy?).
Our dinner was pleasant - good French Onion soup followed by fishcakes for me and a chicken breast for my wife. Nice sweets too. Bit pricey though, we felt, at £21.95 each. We took the remainder of the wine upstairs to watch "Corrie" (sophisticates, both of us), The flat screen TV would only take analogue & kept breaking up. Good excuse for us to return in August to see if they've gone digital! Other channels were OK though. After a short wander round outside, we repaired back to the bar were a personable young man entertained with his guitar. Went upstairs, finished wine, had a nap. About 12 we decided to have a bath - so as the loved one ran it I nipped out for a cig & a chat with the night manager. Upon my return - disaster! - no hot water.I've experienced this before in other hotels and am aware that it is my duty to go and remonstrate until hot water is found. On this occasion, and demonstrating the excellent staff here, the aforementioned night chappie checked our room (it was allegedly still working), and obligingly gave us a key for another room where hot water was to be found, All happy, myself doubly so as it was a good excuse to nip down afterwards, return the key & have another drink!
Oh, Ambassador, we do love you and look forward to returning sooner than usual (we tend to come over "Twixmas" when it's cheaper). One sad note - obviously Keith wasn't on duty this time. Catch you next time!

Room Tip: Ask the staff for what you want. They will do the.
  • Stayed: May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HoToCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbassadorOpsManager, General Manager at Ambassador Hotel, responded to this reviewResponded 30 May 2011

Thank you for taking the time to post your review on TripAdvisor. We welcome all feedback and as a regular visitor to the Ambassador you will be well placed to tell us how the improvements compare to the previous style of the Hotel.
I am glad that you enjoyed the food and wine and apologise for the television fault, we should be switching all of our televisions to digital on Friday of this week!
Thank you for mentioning the hot water problem whilst you were here so that it could be rectified for you.
Thank you once again for your comments, we look forward to welcoming you back on your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2011

Booked online and despite receiving an email confirming a double room with a sea view on a lower floor (and a telephone call to reiterate). we were placed in the attic and practically had to jump up and down on the bed for any view. After complaining we were put in a first floor room with a lovely view, this is what I expected in the first place. Once we had got over this the hotel was superb and meals were very acceptable. Just a shame about the initial room as my husband is limited in his mobility at present, hence the request for a lower floor room. Hopefully this was just a one-off, but not a pleasant start to the break.

  • Stayed: May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank VisitorEastYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbassadorOpsManager, General Manager at Ambassador Hotel, responded to this reviewResponded 30 May 2011

Thank you for your review, I am sorry for the initial room allocation error. I am unsure from your review if you made your booking through the Hotel's own website or through a third party so cannot be sure who confirmed the low floor sea view room.
I am glad that the rest of your stay was a success adn we look forward to welcoming you back to the Ambassador in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2011

The Ambassador is an Excellent Venue for a Wedding they pulled out all the stops, Red Carpet and the Wedding Ceremony was perfect in there special room for the occasion.
The wedding Planners Haley and the Kieran the Manager are so very friendly and helpful with lots of ideas to make it the best, nothing was to much trouble. All the staff are very friendly and helpful we cannot recommend this hotel enough on our very special day making it a most memorable occasion a "Very Well Done" !!
Alan & Judith Hargreaves

  • Stayed: April 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Mawdeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbassadorOpsManager, General Manager at Ambassador Hotel, responded to this reviewResponded 30 May 2011

Thank you for posting your review on TripAdvisor and for choosing to hold your wedding with us. It was a real pleasure looking after you and your guests.
Congratulations to you both and best wishes from all of us at the Ambassador!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2011

Just returned from our first stay of 2011 at the Ambassador. Having stayed there many times during the last 18 years, we again enjoyed the friendly hospitality of this hotel. Good food is enjoyed in the lovely sea view restaurant with excellent buffet breakfast and delicious 3 course evening meals, served by efficient and friendly staff. This great service is found with all staff in the hotel. Although we rarely use the leisure facilities ourselves, theey are a great advantage particularly if you have children.
Already looking forward to our next visits during this summer.

  • Stayed: April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bill081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbassadorOpsManager, General Manager at Ambassador Hotel, responded to this reviewResponded 30 May 2011

Thank you for your review of The Ambassador and indeed for choosing to stay with us when you visit Scarborough. It is always a pleasure to read positive comments about the hotel and the team so thank you for your kind words.
We look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews