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Ambassador Hotel
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Reviews (1,331)
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All reviewspool and saunaspa facilitieslovely hotelbay windowself servicethe cliffone night staybuffet styleplenty of choicestreet parkingmy muma lovely stayfull englishtown centretea and coffeecooked breakfastsea front
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Reviewed 6 January 2012

We stayed for a two night birthday treat in mid December, and enjoyed the location, the views and the pool and sauna. Our room had been refurbished, but putting two singles together to make a king size bed, in a space barely wide enough to allow access down one side is not a good idea. As previous reviewers have stated, the breakfast was excellent, but why charge extra for the fish options? We had the Groupon deal dinner on the first night, which was good, but tainted by charging extra for veg -again, why ? All the staff we came accross were very pleasant (with one exception - must have had a bad day!), so we would certainly go again.

  • Stayed: December 2011, travelled as a couple
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2  Thank BAN100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2012

We stayed for the New Year celebrations with family. The room we had was ok although a little small and awkward to move around in because the furniture had in our view been placed wrongly. Staff were very pleasant. Room was clean. But from here in it all went down bank. Breakfast was "help yourself" from what I can only describe as heated breadbins. Bacon was rubbery and very aneamic looking. Eggs rubbery. Toast hardly toast more like stale bread (not toasted enough). Fruit juices tasted "flowery" which we took to be cheap brands. The fruit salad looked as though it had been standing for hours in its juices, dull and lifeless. Now ..... that was the breakfast but we had an even more awful experience with an evening meal in the restaurant. We sat at our table and were left. A waitress came 20 mins later to take our order ..... we hadnt even been given menus and when we were given them we were given 2 instead of 4. After another 20 mins they came to take our order. It then took 25 mins for the starter to arrive ! The main meal ..... well what a complete and utter disaster. Two of our party had theirs, the other two had to send theirs back because it was not appropriately cooked. Another 20 mins later our mains came again ..... only for the salmon to be sent back ..... still raw in the middle. By now very hungry and fed up we just ate some of the vegetables. Can honestly say that in all our time of dining out in restaurants this was the worst experience ever. This would be a delightful hotel if it provided waitress service at breakfast and not buffet style (help yourself). Also a little background music wouldnt go amiss.

  • Stayed: December 2011, travelled with family
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1  Thank mollymagpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2012

after organising to spend new years eve at the scarbrough spa complex which i must say was very good indeed, we set about looking for a hotel to stay at close by for two nites, 31st and 1st over new year weekend, i choose the ambassador because of how close it was to the spa complex and i must say it was out ov the front door and down in the tram, very conviniant. The receptionist on our arrival was ever so nice and check in was smooth, i booked a sea view premier room at £130 per nite and it was lovley, two large bay windows with seating areas and a amazing south cliff view, spa and pool area was nice however it is now closed through january for refurb. Breakfast was buffet syle, very nice and lots of choice, evening meal dint go down too well however after a chat with one of the managers i left satisfied to say the least, bar area was very clean and tidy and had a afternoon quiz (which we won, £20 to spend behind the bar :) so all in all a very enjoyable stay here and i will defo recommed to friend and family, well done to all the staff who are very friendly and work so hard xx

Room Tip: floor 1, had some very nice rooms with sea views to die for
  • Stayed: December 2011, travelled with family
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1  Thank jon h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2012

We stayed here with friends in mid December . They had a room with a lounge which was very nice, we had just a standard room, which we thought was the better of the two because we had a view of South Bay. Both rooms had been recently up graded and were modern, very clean and comfortable. All the staff were very friendly, we awere allowed to check-in in early and this gave us much more time to enjoy Scarborough in the daylight. Our evening meal (which was part of the deal) was very nice. We had a wide choice for all courses, the food was well cooked and well presented and the staff could not have been more helpful. Breakfast was standard full english with some optional extars, this too was a nice meal.
We enjoyed our stay so much, that we have booked to go back in February.

  • Stayed: December 2011, travelled with friends
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1  Thank Retirementkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2011

Have just got back from a Christmas weekend stay at the Ambassador with my mother. This hotel delivered on all counts, The staff were friendly courteous and extremely helpful, especially the young lady from reception when my Mum was not too well on Christmas night,the food was fantastic-one small problem with one of my Mums meals was switftly,and more than satisfactorily rectified without question-, the accommodation was first class and the entertainment in the hotel was very good indeed. All in all an excellent experience and we will be going back

  • Stayed: December 2011, travelled with friends
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1  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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