We stayed at The Ambassador a few weeks ago and we were not impressed.
On arriving it took some time to attract the attention of anyone to check us in as they weren't at the desk. Instead they were chatting to their colleague in the back office about films.
When we arrived in our room we were greeted by a pleasant room which was clean and nicely finished and well appointed. However, you could not say the same for the bathroom which was scruffy and dated, looking like it hadn't had any attention since the 19070s. Also a problem was our rooms windows opened right up on to a 'zen garden' on the same level which in reality was a bit of flat roof with a fence on, some benches installed and the whole thing then caked in seagull poo! Not very attractive.
Breakfast the next morning was quite a farce with not enough staff to cope with the demands of amount of guests. The hot buffet was basically empty with people waiting in line for bacon, egg, etc and when they were topped up, the quantities were nowhere near enough. When my wife asked if they were bringing out more pastries she was told they were all gone. Despite this being only 45 minutes after breakfast service starting.
Overall, a tatty hotel with inadequate staffing and overpriced for the service and comfort level on offer. Avoid.
- Official Description (provided by the hotel):
- The Ambassador Hotel combines wellbeing and relaxation with contemporary luxury, all framed beautifully by our stunning Sea-Views of the Harbour and Scarborough Castle.Indulge in complimentary Breakfast each morning. Escape to our boutique bolthole by the sea! We're perfect for group getaways, relax breaks and beach breaks. All guests receive a boutique bedroom, free wi-fi, free breakfast and free parking permit. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Odigeo, Booking.com, TripOnline SA, Expedia, Hotels.com, Ebookers and Evoline ltd so you can book your Ambassador Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ambassador Hotel Scarborough