This hotel certainly commands one of the finest views in Scarborough and on that it can't be faulted. The town centre, Spa complex, beach etc are all within relatively short and very pleasant walks. The reception staff are all very friendly and helpful and there's plenty of free parking, either using a guest pass from the hotel or unrestricted parking just up the road.
Sadly, however, the interior is looking tired and jaded and in need of a refurbishment. My room on the top floor was supposed to be a sea view and you could certainly see the sea but, well, it's not the sea view I anticipated since that side of the hotel didn't face the sea. The small room was unsufferably hot from the moment I arrived to the moment I left so I spent a lot of time staying out of it. A window that barely opened didn't help, nor the fact that most of the windows were painted shut. Many niggles could be overlooked on their own but when in a list they simply add to the air of neglect - TV remote covered in sticky tape as a botched repair job (after three days you worked out how to make it work), mean supplies in the tea/coffee facilities tray (two milks per day?), bottom of door stuck with painted over tape, no shelf in shower so you're always scrabbling on the floor for your stuff. Not that there's much shower to stand under, it has to be the poorest pressure I've ever encountered and that includes Eastern Europe. 'Shower over bath' it said on the reservation, well, I couldn't see a bath so I was stuck with the shower. To its credit, the furniture was clearly new, it's just a pity the room hadn't been upgraded before it was put in. The brown thick pile carpet didn't make me think 'luxury', it made me think 'what's in it'. I didn't try the spa facilities though goodness knows, I heard enough about them before I arrived in the form of relentless e-mail spam and phone calls (which I thought was a bit intrusive and cheeky). The meals are very expensive - better to go out. Free WiFi is good.
Overall, an OK stay but I won't be going back. I've stayed in many Scarborough hotels and there are a lot better. Try and get a good deal on the Crown Spa, or stay up the road at Mansion House which is lovely.
- Official Description (provided by the hotel):
- The Ambassador Hotel combines wellbeing and relaxation with contemporary luxury, all framed beautifully by our stunning Sea-Views of the Harbour and Scarborough Castle.Indulge in complimentary Breakfast each morning. Escape to our boutique bolthole by the sea! We're perfect for group getaways, relax breaks and beach breaks. All guests receive a boutique bedroom, free wi-fi, free breakfast and free parking permit. ... more less
- Reservation Options:
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- Also Known As:
- Ambassador Hotel Scarborough