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“Thanks to the management and staff of the Ambassador”
Review of Ambassador Hotel

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Ambassador Hotel
Ranked #22 of 26 Hotels in Scarborough
Reviewed 26 May 2009

When my wife and I visited Scarborough recently we consulted Tripadvisor as we would normally do to get some idea of the quality of the hotels in the area. This hotel was everything all the good reviews stated and I would have no hesitation in recomending this hotel to anyone.

This was quality at an affordable price. The service was excellent, the accomodation was excellent and the food was .....well excellent. The menu was varied and the food well presented. Breakfast was great and the view from the dining room superb. We were offered a second floor, standard double room (No 205 I think it was) which was clean, tidy and had a view over gardens and the South Bay; very pleasant indeed.

Although we don't spend a lot of time in the hotel on these trips, nevertheless the knowledge that you are returning to pleasant surroundings at the end of the day to a nice meal makes the whole experience that much more enjoyable.

I have to say that it is in no small measure due to the efforts of the staff and management of the Ambassador that this hotel runs so well and is an absolute gem of a place. They should be justifiably proud of the quality of service they provide. If only all other places could follow suit.

Once again thanks to the management and staff from my wife and I for a most enjoyable stay. We will certainly return soon.

Finally, if there are any sceptics out there who think this review too good to be true, please check out my other reviews of hotels where I have been less than happy. I do not give praise where I do not believe it is due.

  • Stayed: May 2009, travelled as a couple
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1  Thank Aberconway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbassadorOpsManager, Operations Manager at Ambassador Hotel, responded to this reviewResponded 28 May 2009

Thank you for your review of the Ambassador, it is always good to know that we are doing things right.

I have passed on a copy of your review to the team to read and we look forward to welcoming you back to the Ambassador in the future.

Thanks again.

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1,244 - 1,250 of 1,285 reviews

Reviewed 4 May 2009

Really enjoyed our night at this hotel, it was great to just be able to spend a single night at the hotel on bank hol weekend. The sign outside could be more promient (unsure if this is something to do with building regs) as we drove past a couple of times. The room was lovely and spacious and our view was great! It was not far from the town centre and the beach. Parking was not an issue as there were quite a few streets with spaces and you get a permit from the hotel. The pool area was well done and looked really luxurious, though I felt the pool was a little cool!! The staff were very pleasent and the entertainment on the night was fun!

  • Stayed: May 2009, travelled as a couple
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1  Thank Ultimick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbassadorOpsManager, Operations Manager at Ambassador Hotel, responded to this reviewResponded 10 May 2009

Many thanks for your kind comments.
We are currently in the process of sourcing new signage in light of recent feedback, thank you for bringing this to our attention.
I am sorry that you found the pool too cool; We do maintain the temperature of the water at around 29C, however the air humodity in the pool hall is a few degrees higher and so the water can seem colder at times.
Thanks again, and I hope to be welcoming you back to the Ambassador on your next visit.

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Reviewed 23 April 2009

Fab hotel. most impressive thing was how refreshingly pleasant, helpful and friendly ALL the staff was. certainly going back. Cleanliness very good although our bathroom could have done with a little more wiping of the paintwork.. bedroom curtains should be lined. The food was excellant. This was a big hotel run like a family hotel. wonderful. Not really keen on pets allowed.

  • Stayed: April 2009, travelled as a couple
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1  Thank sarah_ox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbassadorOpsManager, Operations Manager at Ambassador Hotel, responded to this reviewResponded 10 May 2009

Thank you for posting your thoughts and kind comments, we do read every review and endeavour to act upon any feedback.
We do have an ongoing refurbishment plan and are keen to target any bathrooms which may be looking tired.
The hotel is family owned and I am pleased that the team were able to convey this in our service.
Once again, thank you & I look forward to welcoming you back on your next visit.

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Reviewed 22 April 2009

paid many visits to this hotel,we always feel welcome although over the years the staff have changed .food and wine are excellent,the restautant staff are attentive yet discreet.

  • Stayed: April 2009, travelled as a couple
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1  Thank jeanbLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbassadorOpsManager, Operations Manager at Ambassador Hotel, responded to this reviewResponded 10 May 2009

Thank you for submitting your feedback on Trip Advisor and thank you for your kind comments.
It is always good to see that despite changes in personnel we continue to provide the standards of service which our regular guests expect.
Thanks once more and we look forward to seeing you again on your next visit.

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Reviewed 10 April 2009

We stayed one night at the hotel. You can walk into Scarborough as long as you don’t mind the hill. The food was very good, the evening meal was being served to Sixty people and it was hot and of a very good standard. The pool was small but ideal to relax in before dinner. The staff were friendly and when we pointed out our TV did not work, they sorted it within minutes.

  • Stayed: March 2009, travelled as a couple
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1  Thank Yorkie016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbassadorOpsManager, Operations Manager at Ambassador Hotel, responded to this reviewResponded 13 April 2009

Many thanks for posting your positive thoughts about your stay at the Ambassador, your feedback is most welcome.

I look forward to meeting you again in the future.

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Reviewed 23 March 2009

We walked in off the street for an impromptu break in unseasonal sunshine. We were offered a great rate for two nights, and we weren't disappointed. We had a lovely, spacious room with sea views. The staff were friendly, the bar and dining room had better views than any Scarborough hotel I've been in, and we had a swim, jacuzzi and sauna. The pool could have been bigger, the breakfast sausages weren't the meatiest, but other than that we couldn't fault it.

Jenni and Alan, Sheffield,

  • Stayed: February 2009, travelled as a couple
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2  Thank JenniferSheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbassadorOpsManager, Operations Manager at Ambassador Hotel, responded to this reviewResponded 24 March 2009

Thank you for taking the time to post your feedback on Trip Advisor, as always it is great to receive positive comments.

I would also like to thank you for the feedback regarding those areas where we can improve upon and I will discuss these comments with the team and make any changes as neccesary.

Once again, thank you and I look forward to welcoming you back to the Ambassador on your next visit.

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Reviewed 25 February 2009

Pleasant hotel, well maintained, friendly atomosphere. staff appeared cheerful and always helpful. We needed a decent short break and we got one.

  • Stayed: February 2009, travelled as a couple
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Thank logicalAccrington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmbassadorOpsManager, Operations Manager at Ambassador Hotel, responded to this reviewResponded 27 February 2009

Many thanks for taking the time to post your opinion on Trip Advisor; I was pleased to read that you had enjoyed your stay with us and look forward to welcoming you back to the Ambassador in the not too distant future.

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Additional Information about Ambassador Hotel

Address: | The Esplanade, Scarborough Y011 2AY, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Scarborough
#8 Family Hotel in Scarborough
#11 Romantic Hotel in Scarborough
Price Range: £34 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ambassador Hotel 3*
Number of rooms: 59
Official Description (provided by the hotel):
The Ambassador Hotel combines wellbeing and relaxation with contemporary luxury, all framed beautifully by our stunning Sea-Views of the Harbour and Scarborough Castle.Indulge in complimentary Breakfast each morning. Escape to our boutique bolthole by the sea! We're perfect for group getaways, relax breaks and beach breaks. All guests receive a boutique bedroom, free wi-fi, free breakfast and free parking permit. ... more   less 
Reservation Options:
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Also Known As:
Ambassador Hotel Scarborough

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