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Park Manor Hotel
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Reviews (1,001)
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972 - 977 of 1,001 reviews
Reviewed 18 September 2010

We've been going to the Park Manor for a number of years now and always feel comfortable there. However compared to other Hotels we've stayed in, the following comments are now valid.
This time we had a front facing twin room, and the first problem was lack of storage especially for clothes. The storage comprised one single wardrobe crammed between the wall and one of the beds. It was so tight that you struggled to open and especially close the drawers. That was it for two people.
The tv is now too small (and too high) such that from the beds you struggled to see it. If you tried to watch it from anywhere else you ended up with a stiff neck, also the remote worked when it felt like it.
The bathroom shelf was filthy and I cleaned it with a wet paper towel. It hadn't got like that in one week. Also I don't think that it's very hygienic having a carpet around the toilet area. The toilet seat was loose and easily tightened by me.
Generally the room was ok but much in need now of refurbishment/modernising.
Regarding the food, there was a problem on one night. The beef was tender but dry. The sliced potatoes were hard and also dry, and the vegetables were minimal. Regarding the pudding, it was supposed to be a banana pancake, but it actually was a small banana with a blackening centre all the way through and about a quarter of it almost completely black. The pancake comprised several square inches wrapped around the centre of the banana.
The staff as always were friendly and helpful.
Despite these comments, we may well come back again to the PM.

  • Stayed: September 2010, travelled as a couple
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Thank emjay_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 September 2010

Thank you very much for posting your review,of course we do not always get everything spot on and I greatly value your comments.
I will personally look into the areas you mentioned and speak to the relevant departments.
All i can do for you is apologize that your stay was not up to the usual Park Manor standards and hope it doesn't deter you from visiting us again .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2010

just stayed in the park manor hotel for five nights.friendly staff very helpful, except one who seemed to have trouble speaking to the guests even though he was on reception.
rooms ok,walls a little thin. the food was basic but good,except for the roast beef. if there are any hillwalkers staying and want to re-sole their shoes then this is the place, and yes i tried it twice in case i was mistaken first time.
all in all good value two star but it is two star

Stayed: September 2010, travelled as a couple
3  Thank taffieWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 September 2010

Thank you for taking the time to write a review ,apologies for the points you did not enjoy. I am very surprised on the food comments as our guests are always full of praise,but i shall personally look into this and your remark about a member of staff.
I hope you will stay with us again and we will endeavour to get everything spot on !
Thank you

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Reviewed 6 September 2010

We found this hotel well situated on a hill giving us views over the North Bay. The room was not large but adequate with a nice bathroom. The staff were very helpful and friendly.
The hotel was spotlessly clean throughout, the food was good with plenty of choice and
very well served. Having a car park is a big bonus as few hotels in Scarborough have such a facility. We thoroughly enjoyed our stay and thought it good value for money.

  • Stayed: August 2010, travelled with family
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Thank Rastus4141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 8 September 2010

It is such a pleasure to to know our guests have enjoyed theis stay to the extent that they take the time and effort to write a review.

Thank you

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Reviewed 2 September 2010

Stayed for one night end August for 1st time. Hotel stands well and has benefit of free car park. Had room at back of hotel that was spotlessly clean and recently decorated.
Hotel in quiet location and hence a bit of a hill to climb when returning on foot. That's Scarborough though! Used pool and other facilities, again very clean and impressive.
Only minor complaint was the bed too soft. Otherwise would definitely stay again.

  • Stayed: August 2010, travelled as a couple
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Thank scunnyrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 September 2010

We would look forward to welcoming you again ,afraid the hills i can do nothing about , except supply oxygen!
Thank you for taking the time to write a review feedback is very important to us and very much appreciated .
Thank you

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Reviewed 23 August 2010

Have just got back from a weekends stay at this hotel and had a great time. The hotel is very impressive from the outside, overlooking the park (where the mini golf is great fun). We were booked into a suite which was very spacious and the bed was huge and very comfortable. The staff are all very helpful, friendly, attentive and polite.
Breakfast was very good, we didn't have any other meals in the hotel so couldn't comment.
The hotel has its own carpark but is small in comparison to the size of the hotel but you can generally squeeze in somewhere along the main road opposite the hotel.
Breakfast is served between 0800-0930hrs so makes you get out of bed probably earlier than you normally would at a weekend but does enable you to make the most of your day instead of wasting it asleep.
Check out is 1030am which is a bit earlier than previous hotels we have stayed in but wasn't a problem with being up early for breakfast anyway.
It is a bit out of the way from the main town/shops but only a £4.00 ish taxi ride away unless you enjoy a good walk.

Would definately choose this hotel again.

  • Stayed: August 2010, travelled as a couple
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Thank Joolz-n-Vin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 September 2010

Thank you very much for your kind comments . It is always a delight to know when guests have enjoyed their stay,and moreover have taken the time and trouble to pass pleasant comments.

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