My husband and I stayed three nights here. I really liked the booking confirmation which clearly stated that the room would be at the back with no sea view etc that was fine for the price we paid more than happy that we were told beforehand . On arrival the receptionist sorted out the parking permit explaining exactly where and when to park. She then gave me a brief tour indicating where the pool,restaurant, lounge was. I have never experienced this level of customer care at any hotel before, actually left me speechless( doesn't happen often) she was bright cheerful and full of information nothing too much trouble. Our room on the second floor overlooked the back not a problem as no undue noise. The room was warm ,with the most comfortable bed. plenty of room for cases,clothes belongings. Lots of electric points and good lights for reading also Wi-Fi. The bathroom only had a bath with no shower attachment for hair washing not a major problem. My husband used the pool every day it is small but a great facility also has a shower with toiletries and a hair dryer all towels provided and it is open from 7.30 am to 7.30 pm so not restrictive in any way. Didn't eat dinner in the hotel so unable to comment . You have your own table at breakfast and I found the quality of the food was excellent and very well cooked not something that had been left to swelter on a hot plate . It is all waitress service which I would have liked to have been told as all I did was get up to look at the cereal etc on offer to be told quite loudly by a member of staff quite loudly "it's not self service" as she was on the opposite side of the dining room everyone knew I had been told off not sure if she thought I was going to make off with a bowl of Rice Krispies. However my point is that if on entering the dining room for the first time someone had said it is all waitress service I wouldn't have been made to feel a bit of a naughty school girl. All in all a lovely stay would we go again? Absolutely as the location and general ambiance was really very good.
- Official Description (provided by the hotel):
- The Red Lea Hotel is situated on Scarborough's favoured South Cliff, close to the Cliff Lift, the Spa Centre and the beach. The attractions of the town centre, historic castle and bustling harbour are only a short stroll away. With our superb location, beautiful sea views, indoor swimming pool, comfortable bedrooms, great food and friendly service we think we've got everything you need for a great break by the sea. ... more less
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