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The Whiteley
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Reviews (31)
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28 - 31 of 31 reviews
Reviewed 10 September 2009

I stayed in this hotel for two nights and it was cleaner than any 5 star hotel I have ever been in! The service was friendly and although it rained the whole time I was there and our 'sea view' room was marred by fog, I had a brilliant time. The hotel cooks great breakfasts and there is parking outside which is always a bonus. I would definitely reccomend this hotel.

  • Stayed: June 2009, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
2  Thank linsey29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2007

We had a 4 night stay at the whiteley during the cricket festival, the service was warm and friendly and we met many regulars who have been staying for years. They couldn't praise the hotel enough, after our first breakfast we could see why. A well cooked full english breakfast certainly set us up for the day.

Comfortable, Firendly, warm and inviting what more can we say I wouild recommend this to anyone, we will certainly be visiting again shortly.

  • Stayed: July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank KKef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2007

We found this hotel lacking in friendly customer service and not worthy of the 4 stars it displayed. Bedrooms were tiny with not even enough space to open a suitcase on the floor. Showers were also tiny with barely enough room to move. Staff were not very helpful and felt it necessary to stare and stand over us while eating breakfast which was only offered between 8.30 and 9am. Decor very dated - flowery everything - not to our taste. Certainly cheep but not cheerful!

3  Thank DA30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nas25, Owner at The Whiteley, responded to this reviewResponded 28 June 2007

We support all reviews of our customers where justified however the review posted March 27 2007 does not support the views of the majority of our customers.

We feel the comments are unjustified and whilst many of our cliental may not take the time to write comments on this web site we are aware that our service and customer satisfaction levels are high.

The 4 star rating is certainly justified as this is reviewed on a regular basis by both the AA and VisitBritain


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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