i booked a two night stay to celebrate our wedding anniversary staff very pleasant on reception then we saw the room my husband looked mortified but said nothing we went out for a walk we stayed out as long as possible came back had a quick wash the only luxury the bathroom had was a block of soap the room had tatty second hand furniture in it and the bedding did not look clean after a sleepness night my husband lay on top of the bed he would not get in i said i wanted to go home he said he didnt want to say that himself as i had booked it but he had wanted to go when we arrived we went down to breakfast the staff were very nice we ordered gammon ham and egg what we got was a thin slice of boiled ham withan egg on top i went to reception told them i was booked for two nights but was it possible to have a refund has we did not want to stay here any longer i explained why he was helpful and we got the following nights stay refunded we were offered another room i declined i could not face another breakfast there i would never stay in another bay hotel again they dont seem to keep there hotels up to a decent standard they seem to have coach parties and cheap deals ship them in and ship them out not my idea of a seaside hotel
- Official Description (provided by the hotel):
- The New Southlands Hotel is a handsome, intimate property perfectly situated on Scarborough’s South Cliff. From the hotel, the Esplanade, Italian Rose Gardens and South Bay are easily accessible. Scarborough itself retains much of the character of an elegant Victorian seaside town, with handsome architecture and walkways, as well as boasting more modern entertainments and attractions. Further inland, North Yorkshire is an oft overlooked gem of a County offering beautiful scenery and countless attractions both historic and modern. The hotel possesses all of the amenities and facilities you would expect from a Coast & Country venue. In addition, our staff will offer you a warm, friendly welcome, and ensure that your stay is as relaxing and memorable as possible. ... more less
- Reservation Options:
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- Also Known As:
- New Southlands Hotel