When booking on line £198 was quoted but after continuing to book on line was forced to pay £75 more to upgrade to superior room. And it doesn't seem superior.
Room large, decor tired , thermostatic radiator valve top missing , cold room even colder bathroom.
Bath behind door restricted access to bath caused by fixed shower screen. Difficult to get in and out.
Toilet seat loose, electric supply box to electric towel rail cover loose or wrong type ( gap at top of cover plate that could allow condensation that drips down tiled wall to get in supply box)
Meals not very hot, tea in morning not very hot sparse portions poor choice.
Staff comprehension poor.
Bar staff good, reception staff good.
- Official Description (provided by the hotel):
- The New Southlands Hotel is a handsome, intimate property perfectly situated on Scarborough’s South Cliff. From the hotel, the Esplanade, Italian Rose Gardens and South Bay are easily accessible. Scarborough itself retains much of the character of an elegant Victorian seaside town, with handsome architecture and walkways, as well as boasting more modern entertainments and attractions. Further inland, North Yorkshire is an oft overlooked gem of a County offering beautiful scenery and countless attractions both historic and modern. The hotel possesses all of the amenities and facilities you would expect from a Coast & Country venue. In addition, our staff will offer you a warm, friendly welcome, and ensure that your stay is as relaxing and memorable as possible. ... more less
- Reservation Options:
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- Also Known As:
- New Southlands Hotel