We stayed at Donnington Grove over the three day August bank holiday weekend in rooms 302 on the third floor in the main house and 101 on the ground floor.
Room 302 was what can only be described as massive it was one of the largest hotel rooms we have had in recent years with two single beds. It had everything you would want in the room, with lovely views over the grounds and the lake. The bathroom was about the size of the second more basic room 101 we had. There is no lift to the rooms as it is an old house so to get the better views you have to be prepared to climb the stairs. Room 101 was a small double basic room and it was a little disappointing compared to 302. It seemed like it was a room that was used as a last resort as it was very dusty as it was near a door to the bar that kept banging in the night. I suspect that had there not been a mix up in the booking we may not have had this room. We arrived at about 21:15 to be told there were no rooms for us and the hotel was fully booked, which was worrying at that time of night as we had booked and paid in full a month before and had the confirmation with us. However after half an hour the manager offered us the above rooms, along with an explanation that the booking had been cancelled by central reservations. To cut a long story short we were told next day we had not paid and had to prove we had which we did. After making a complaint to Macdonald’s head office a couple of days later we have still not been offered a full explanation, but where offered a upgrade by the manager should we visit again, something a Macdonald’s card holder normally gets if rooms are available.
The bar area and restaurant are in the newer part of the building, with a court yard and a patio where you can sit out and enjoy a drink or even a bar meal if the weather is good. The bar menu is reasonable priced as is the restaurant we paid £80 for drinks and a three course meal for three. The food quality is good and what you would expect for the price. Breakfast is in the same restaurant it is excellent with a good choice of hot and cold food all freshly cooked, the staff at breakfast worked extremely hard and where very friendly.
We would visit again as the hotel is a lovely setting and there are lots of places to visit within an hour’s drive.
- Official Description (provided by the hotel):
- 18Th Century manor House set in 500 acres of Berkshire's finest countryside. Offering rooms in the Manor House, Sunmer House and lodges. 18 Hole championship golf course, Clay shooting and Fly fishing by appointment. ... more less
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- Also Known As:
- Donnington Grove And Country Club Hotel Newbury
- Donnington Grove Hotel And Country Club Newbury, Berkshire