We stayed for three nights. Location of the hotel superb, easily approached by A4; the road is shielded from view and the scenery pleasant. Our reception was efficient, room comfortable and clean. All the staff we came into contact with were pleasant, efficient and polite. The restaurant is sited in a conservatory overlooking the parkland. The restaurant staff were polite but were let down by the speed in the kitchen. It was not unusual to wait an hour at dinner for the simplest of dishes. The bread basket came around many times to stave off our hunger. The food was good but pricey. Staff cleared and cleaned tables as they were vacated but it was noticeable that no attention was made to check under tables, cutlery, napkins and dropped food remained. One needs to book for dinner every night [even if it is in your package deal] we were told "as the kitchen cannot cope with many orders at once". This was especially true when a wedding party arrived, congregating around the bar at the entrance to the restaurant and making it difficult for the staff to reach the restaurant efficiently. Next morning we had to negotiate around wedding preparations to get to the restaurant. Breakfast was reasonable, expected better.
I would recommend this hotel for the accommodation and peaceful surroundings but be prepared for a long wait for any food. Even dessert of plain ice-cream took 40 minutes!More