Myself and a work colleague was booked in here for 3 nights. When booking for the hotel by an external company, my work colleague was told that "They have had some complaints about this hotel", but we thought we would give it a go anyway. Big mistake! We stayed for the first night, and then phoned our hotel booker and asked them to get us out of there and find us somewhere else.
My room had wallpaper curling from all areas and where it was curling it had mold mixed in with it. The shower would leak all over the floor from the back of the bath and where this had been happening for many month/years the lino flooring was cracked/black and moldy. I had an old style TV with 5 fuzzy channels on it. The toliet took 5 flushes of the handle to make it work. Room needed updating, looked very 70's. The first floor corridor carpet looks like it had been bought down the local market and layed by a group of nursury children.
My work colleagues room was next door and had the same sort of issues, she on the other had did have an LCD with freeview.
I also asked when checking in did they have WIFI. The reply was "£2.99 for 1 hour or £9.99 for 24 hours", and you guest it, I started laughing!
Food was average and out of the all the staff we saw only one stood out with any good customer service, manners and a smile.
The english breakfast was basic, eveything tasted the same!!!!
The only positive thing about the hotel was it was less than 30 seconds away from the main town.
We were then booked into the Hilton Centre which was about 5 minutes away, and what an outstanding hotel. And all for an extra £4 a night compared to The Chequers!
- Official Description (provided by the hotel):
- Eighteenth- century Coaching Inn located on London-Bath Road, 1/2 mile from Newbury train station. ... more less
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- Also Known As:
- Chequers Hotel Newbury, Berkshire