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“Won't be going back” 1 of 5 bubbles
Review of The Diamond Tap

The Diamond Tap
Ranked #84 of 186 Restaurants in Newbury
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Bar Scene, Cheap Eats, Groups, Child-friendly
Dining options: Dinner, After-hours, Drinks, Lunch, Brunch, Breakfast, Full Bar, Highchairs Available, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Description: Also available on Facebook: https://www.facebook.com/pages/The-Diamond-Tap-Newbury/115036458547369
Thatcham, United Kingdom
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Won't be going back”
1 of 5 bubbles Reviewed 21 April 2014

I was a regular daytime visitor at this pub with my wife and sometimes my teenage children for food and drink. On my first evening venture with some old friends we went and got a beer,I then went to the gents, the next thing I know there is a bouncer shoving my arm up my back and marching me through the pub and out the door accusing me of going into the cubical to take something?......I was very shocked and embarrassed, the bouncers should be sacked, needless to say I won't be going back.

Visited March 2014
Helpful?
3 Thank Tony K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 reviews from our community

Visitor rating
    19
    43
    23
    12
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Southampton, England, United Kingdom
Level Contributor
41 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Shocking customer service”
1 of 5 bubbles Reviewed 2 April 2014 via mobile

Visited the diamond tap in august 2013. I went to use the bathroom and I was absolutely horrified when a female bouncer entered the stall I was in. She forced me to leave the bar accusing me of breaking glasses in the stall. I did not do this and I was angry my personal space had been provided. This would have been made better if I had recieved an apology from the manager but he was uninterested, avoided eye contact with me and really couldn't be bothered. I was allowed back in as I clearly wasn't drunk. I decided to complain to head office who equally couldn't be bothered. I will never be using a wetherspoons ever again. Avoid.

  • Visited August 2013
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Deenie645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ermington, United Kingdom
Level Contributor
121 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Spot on!”
4 of 5 bubbles Reviewed 9 March 2014

Popped in for breakfast Saturday morning , place was pretty quiet , we were warmly greeted as we walked in by Sally (we think) , very polite girl who took our order and served our coffees, We joked actually that it felt more like the service we get in the states , than the awful service normally associated with the UK.
Breakfasts were excellent and very good value .
well done !

  • Visited March 2014
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank FERGVSFOOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire
Level Contributor
24 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Not Nice!”
1 of 5 bubbles Reviewed 3 March 2014

Horrible unwelcoming staff, Seriously rude people behind the bar, Food was edible but knives and forks needed wiping down first with wet wipes! Glass covered in the night before lipstick! when asking for a clean glass I was beligerently told "We are busy you know and you could have wiped it off your self with a tissue" Disgusting, left before we needed the loo!!!!

  • Visited February 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank Andrewkeel7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
203 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 148 helpful votes
“Great mixed grill”
4 of 5 bubbles Reviewed 15 February 2014

Popped in one cold night as it was warmer than where i was staying and ended up having the mixed grill. This has got to have been my best mixed grill in a wetherspoons to date. Again really friendly staff. Sat in front of the log fire after meal really relaxing.

  • Visited February 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Darren1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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