Service started out very slow, taking a long time to ask for drink orders initially and going downhill from there. Starters took almost an hour to appear and were greasy and underwhelming. An hour later and the mains arrived. They were at best bland and at worst bad, lazy cooking. The beef I had was rubbery and the only flavours were soy and star anise with no real sign of the basil or chili, or any other subtleties. The sticky rice was microwaved and served still in the microwave bag. My partner's meal was equally poor but with rubbery chicken rather than rubbery beef; the coconut rice was suffering from an absence of coconut.
The staff seemed friendly but completely overworked with no chance of being attentive to individual tables without prompting.
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